Box Office Ticket Sales Associate
5 days ago
Capital One Hall, a state-of-the-art entertainment venue, is seeking a skilled Box Office Ticket Sales Associate to join our team. As a key member of our box office staff, you will be responsible for providing exceptional customer service, handling ticket sales, and ensuring a seamless experience for our patrons.
Key Responsibilities- Provide excellent customer service, responding promptly to customer needs and resolving guest complaints within scope of authority.
- Efficiently and courteously answer questions concerning event availability, pricing, seat selection, scheduling, and parking.
- Utilize and balance a cash drawer with various tender types.
- Able to work independently and handle most questions without assistance.
- Perform other duties as assigned by the Box Office Manager.
- Excellent communication skills as well as interpersonal skills to deal effectively with all business contacts.
- Able to take initiative and exhibit flexibility.
- Effectively communicate in English, both written and oral forms.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- High School diploma or equivalent.
- Six (6) months experience with customer service and cash handling.
- Previous experience in a similar type entertainment venue.
- Ticketmaster experience preferred.
ASM Global is a world leader in facility management, dedicated to delivering exceptional experiences for our clients and their patrons. We are committed to providing a diverse and inclusive work environment, and we encourage women, minorities, individuals with disabilities, and protected veterans to apply.
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