Lead Operations Coordinator
4 weeks ago
The Lead Case Coordinator at UCSF Health acts in a leadership capacity, working independently and supervising the direct service staff and volunteers. This role reports to the Program Manager and is responsible for administrative duties related to scheduling, court reporting, and coordination with the Family Court.
Key Responsibilities- Provides intake/orientation and risk assessment, problem solves with clients and the Court, and ensures the integrity of court reports sent to the Court.
- Oversees on-site shadow training and assists with the maintenance of client demographics and grant reports.
- Works in a team overseeing the overall operation, quality, and efficient (cost-effective) delivery of services.
- Demonstrates knowledge of child development, child abuse prevention, and child exposure to domestic violence.
- Knowledge of Microsoft Word processing.
- Demonstrates excellent written and verbal communication skills with appropriate use of grammar rules and ability to edit documents.
- Knowledge of Excel and Access programs.
- Prior experience supervising staff (preferred).
- Bachelor's degree in social work, counseling psychology, or related field (preferred).
- Bilingual/Bicultural Spanish or Chinese (Cantonese/Mandarin) preferred.
UCSF Health is a diverse community made up of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence - also known as our PRIDE values.
We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.
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