Crew Operations Manager

1 month ago


Bozeman, Montana, United States AMR Full time

Job Summary

The Crew Chief is responsible for overseeing day-to-day operations, facilitating internal communication, and ensuring the smooth functioning of field staff and management. This role involves liaison with external agencies, system status monitoring, and equipment maintenance.

Key Responsibilities:

  • Guide and monitor field employees, ensuring quality operations and effective communication.
  • Liaise with patients, public safety agencies, training institutions, and hospital personnel.
  • Ensure maintenance of quality field operations through daily contact and oversight.
  • Manage PCR's and other field paperwork, ensuring timely transmission and chart review.
  • Provide staff counseling and guidance on AMR operations.
  • Assist with accident and employee injury investigations and paperwork.
  • Ensure adequate staffing, equipment, and medical supplies for field units.
  • Maintain communication with other agencies and departments.
  • Prepare reports and manage projects as assigned by the Operations Manager.
  • Be available during disaster situations or mass casualty incidents and assist as needed.
  • Attend scheduled meetings as required by the Operations Manager.
  • Comply with all local, state, and federal employment laws and company policies.
  • Adhere to all company policies and procedures.
  • Mentor employees, guide personnel, and facilitate individual and team development.
  • Champion affirmative action efforts in all aspects of employment.

Physical Requirements:

  • Aptitudes required for work of this nature are good physical stamina, endurance, and body condition.
  • Must be able to lift, drag, hoist, and carry different types of equipment and other objects.

Minimum Qualifications:

Education/Licensing/Certifications:

High school diploma or GED. Current Montana State EMT or Paramedic Certification.

Experience:

EMS experience, field experience preferred.

Knowledge and Skills:

Must be able to function as a field EMT or Medic performing direct BLS or ALS patient care activities. Must be able to drive an ambulance and have a driving record in compliance with AMR policy regarding insurability. Microsoft office experience. Thorough knowledge of system status management. Effective oral and written and Interpersonal communication skills.

Benefits:

AMR offers a range of benefits, including medical, retirement, vision, telemedicine, dental, and income protection plans. We also offer voluntary benefit options, including financial wellness services, legal coverage, and identity theft protection.


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