Crew Operations Manager
1 month ago
Job Summary
The Crew Chief is responsible for overseeing day-to-day operations, facilitating internal communication, and ensuring the smooth functioning of field staff and management. This role involves liaison with external agencies, system status monitoring, and equipment maintenance.
Key Responsibilities:
- Guide and monitor field employees, ensuring quality operations and effective communication.
- Liaise with patients, public safety agencies, training institutions, and hospital personnel.
- Ensure maintenance of quality field operations through daily contact and oversight.
- Manage PCR's and other field paperwork, ensuring timely transmission and chart review.
- Provide staff counseling and guidance on AMR operations.
- Assist with accident and employee injury investigations and paperwork.
- Ensure adequate staffing, equipment, and medical supplies for field units.
- Maintain communication with other agencies and departments.
- Prepare reports and manage projects as assigned by the Operations Manager.
- Be available during disaster situations or mass casualty incidents and assist as needed.
- Attend scheduled meetings as required by the Operations Manager.
- Comply with all local, state, and federal employment laws and company policies.
- Adhere to all company policies and procedures.
- Mentor employees, guide personnel, and facilitate individual and team development.
- Champion affirmative action efforts in all aspects of employment.
Physical Requirements:
- Aptitudes required for work of this nature are good physical stamina, endurance, and body condition.
- Must be able to lift, drag, hoist, and carry different types of equipment and other objects.
Minimum Qualifications:
Education/Licensing/Certifications:
High school diploma or GED. Current Montana State EMT or Paramedic Certification.
Experience:
EMS experience, field experience preferred.
Knowledge and Skills:
Must be able to function as a field EMT or Medic performing direct BLS or ALS patient care activities. Must be able to drive an ambulance and have a driving record in compliance with AMR policy regarding insurability. Microsoft office experience. Thorough knowledge of system status management. Effective oral and written and Interpersonal communication skills.
Benefits:
AMR offers a range of benefits, including medical, retirement, vision, telemedicine, dental, and income protection plans. We also offer voluntary benefit options, including financial wellness services, legal coverage, and identity theft protection.
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