Restaurant Operations Manager

4 weeks ago


Bozeman, Montana, United States Krystal Restaurants LLC Full time

Restaurant Operations Manager

Lead a team of dedicated professionals to deliver exceptional guest experiences and drive business results at Krystal Restaurants LLC.

  • Develop People
  • Empower team members to deliver WOW service and achieve their full potential through coaching, training, and development opportunities.
    • Create a positive and inclusive work environment that fosters teamwork, respect, and open communication.
    • Recognize and reward team members for their contributions and achievements.
  • Create Great Guest Experiences
  • Deliver a fresh, friendly, and fast service experience that exceeds guest expectations and builds loyalty.
    • Serve as a role model to create WOW guest experiences and set clear expectations for team members.
    • Take ownership of guest feedback and use it to drive improvements and enhancements.
  • Brand Champion
  • Represent Krystal Restaurants LLC in the community and drive business growth through local marketing and events.
    • Build and leverage community relationships to drive business and maximize catering opportunities.
    • Champion and implement company-wide promotions, product launches, and product samplings.
  • Business Planning
  • Maintain the balance between providing a high-quality employee and guest experience and achieving financial goals.
    • Develop and maintain Krystal 9 operating systems to drive efficiency and productivity.
    • Monitor business performance and make data-driven decisions to drive growth and improvement.
  • Maintain Facility
  • Ensure the restaurant is a safe, sanitary, and appealing place for everyone.
    • Monitor and maintain compliance with health, safety, cleanliness, security, and fire policies and regulations.
    • Identify and address any facility-related issues promptly and effectively.

Requirements

  • 3+ years of management experience in the restaurant industry.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.


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