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Case Manager

2 months ago

Ozone Park, New York, United States Lantern Community Services Inc Full time
Job Summary

Lantern Community Services Inc is seeking a skilled Case Manager to join our team at our men's shelter, Laurel Hall. As a Case Manager, you will be part of an interdisciplinary team dedicated to stabilizing shelter clients by improving their independent living skills and assisting clients in moving toward their housing goals.

Key Responsibilities
  • Assess and Address Client Needs: Conduct thorough assessments of client needs, develop and implement individualized treatment plans, and monitor progress.
  • Link Clients to Services: Connect clients with community resources, services, and entitlements to support their stabilization and re-housing goals.
  • Plan and Coordinate Services: Develop and implement service plans, coordinate with interdisciplinary teams, and arrange resources, including transportation and escort services.
  • Monitor and Evaluate Progress: Regularly review client progress, identify areas for improvement, and make adjustments to treatment plans as needed.
  • Communicate Effectively: Maintain open and transparent communication with clients, interdisciplinary teams, and stakeholders to ensure seamless service delivery.
Requirements
  • Education: High school diploma, HSE, or GED required.
  • Experience: Minimum of 2 years of social services experience, with a focus on working with homeless, mentally ill, substance abuse, and/or low-income populations.
  • Skills: Strong relationship-building skills, ability to work with diverse populations, and proficiency in Microsoft Office, including Word and Excel.
  • Preferred Qualifications: Experience working in a homeless shelter, knowledge of mental health, substance use, or homeless services, and bilingual (English/Spanish) skills.
Work Environment

This role operates in a shelter environment in Queens, NY, and requires the ability to work with a population who may suffer from mental illness, substance abuse, disability, HIV/AIDS, and/or other health issues.

Physical Demands

This position requires regular standing, walking, sitting, stooping, climbing stairs, and/or kneeling, with occasional lifting and/or moving up to 10 pounds.