Guest Services Team Leader
2 weeks ago
Position Overview: The Front Office Supervisor is responsible for overseeing the guest services team to ensure seamless operations and exceptional guest experiences. This role requires a professional and courteous approach to interacting with guests, providing them with accurate information and services in a timely manner.
Key Responsibilities:
- Manage daily shift operations, ensuring all team members comply with established standard operating procedures.
- Provide training, guidance, and support to front desk staff, addressing any issues that arise to maintain a high-quality service environment.
- Effectively resolve guest concerns and complaints promptly to uphold a high standard of customer satisfaction.
- Foster strong working relationships with other departments, particularly housekeeping and reservations, to ensure cohesive operations.
- Oversee cash handling at the front desk, maintaining accountability for personal bank as outlined in company policy.
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Customer Service Representative
4 days ago
Washington, Washington, D.C., United States Guest Services, Inc Full timeJob SummaryThe Cashier is responsible for providing exceptional customer service and ensuring a seamless shopping experience for guests at Guest Services, Inc.Key ResponsibilitiesProcess transactions accurately and efficiently using a cash register or other point-of-sale system.Provide excellent customer service by greeting guests, answering questions, and...
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Customer Service Representative
1 week ago
Washington, Washington, D.C., United States Guest Services, Inc Full timeAbout Guest Services, Inc.We are a dynamic and customer-focused organization seeking a reliable and detail-oriented individual to join our team as a Part-Time Kiosk Attendant.Key Responsibilities:Process transactions efficiently and accurately using various equipment, ensuring a seamless customer experience.Manage cash handling duties, including issuing...
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Team Leader
1 month ago
Washington, Washington, D.C., United States ARTECHOUSE Full timeThe Visitor Experience Team Leader serves as an ambassador for ARTECHOUSE, an ideal candidate must be well presented, confident and diplomatic. The Team Leader supports the operations of the art space through direct visitor interaction and by performing critical administrative functions such as daily operation of all front desk procedures, overseeing opening...
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Kiosk Sales Associate
18 hours ago
Washington, Washington, D.C., United States Guest Services, Inc Full timeJob Summary:The Kiosk Sales Associate is responsible for providing exceptional customer service and ensuring a seamless shopping experience for guests at our retail kiosks. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Process transactions...
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Dining Room Operations Manager
7 days ago
Washington, Washington, D.C., United States Guest Services, Inc Full timeJob SummaryWe are seeking a highly skilled and experienced Dining Room Operations Manager to join our team at Guest Services, Inc. As a key member of our Food and Beverage department, you will be responsible for overseeing the daily operations of our busy 200-seat restaurant, ensuring exceptional guest service, and maintaining a high standard of cleanliness...
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Guest Services Supervisor
7 days ago
Washington, Washington, D.C., United States Ogden CAP Full timePosition OverviewOgden CAP is seeking a dedicated Guest Services Supervisor to enhance our esteemed hospitality team. This role is pivotal in ensuring that our guests receive an exceptional experience throughout their stay.The Guest Services Supervisor will collaborate closely with the Front Office Management to oversee daily operations and implement...
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Shift Leader
3 days ago
Washington, Washington, D.C., United States Haza Bell Full timeUnlock Your Potential at Haza BellHaza Bell is a top-performing franchisee of Taco Bell, recognized for its exceptional guest satisfaction, team satisfaction, and internal career growth opportunities.As a Shift Leader at Haza Bell, you will play a critical role in delivering our flavorful products with fast and friendly service while guiding your team on...
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Guest Service Ambassador
7 days ago
Washington, Washington, D.C., United States Marriott International, Inc Full timemCLUB Lounge AttendantWe are seeking a highly motivated and service-oriented individual to join our team as a mCLUB Lounge Attendant. As a key member of our hospitality team, you will have the opportunity to deliver exceptional service to our guests and create memorable experiences.Key ResponsibilitiesProvide exceptional service to our guests, ensuring their...
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Guest Services Associate
2 weeks ago
Washington, Washington, D.C., United States Cambria Hotel Full timeGuest Services & Front Desk OperationsWe are looking for dedicated individuals who are passionate about delivering outstanding service to become part of our team. Working in the guest services department provides you with the chance to engage with visitors and significantly influence their overall experience. If you possess a warm personality, a proactive...
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Guest Services Coordinator
2 weeks ago
Washington, Washington, D.C., United States TBC Hotels Full timeJob OverviewTBC Hotels is seeking a dedicated Part-Time Guest Services Coordinator who will be instrumental in delivering an exceptional and memorable experience for our guests. This position is vital to the seamless operation and esteemed reputation of our establishment. As the initial point of contact, the Guest Services Coordinator ensures a welcoming and...
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Guest Services Representative
7 days ago
Washington, Washington, D.C., United States Remington Hotels Full timePosition SummaryAs a key member of the hospitality team, you will be responsible for greeting and assisting guests during their arrival and departure at the hotel.Proficient knowledge of Front Office operations and systems is essential for managing daily transactions effectively.Accurate cash handling is required, including processing various payment methods...
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Guest Services Manager
2 weeks ago
Washington, Washington, D.C., United States Canopy by Hilton Full timePosition: Front Desk SupervisorAs a Front Desk Supervisor at Canopy by Hilton, you will play a pivotal role in ensuring our guests receive outstanding service while overseeing a dedicated team committed to excellence. Your attentive and supportive demeanor will greatly enhance the overall guest experience. This position is ideal for individuals who thrive in...
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Guest Services Manager
2 weeks ago
Washington, Washington, D.C., United States Canopy by Hilton Full timePosition: Front Desk SupervisorAs a Front Desk Supervisor at Canopy by Hilton, you will play a crucial role in ensuring our guests receive outstanding service while overseeing a dedicated team committed to excellence. Your approachable demeanor and leadership skills will greatly enhance the guest experience. This position is ideal for individuals who thrive...
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Guest Service Assistant
2 weeks ago
Washington, Washington, D.C., United States Moon Rabbit DC Full timeJoin Our Team as a Server AssistantMoon Rabbit is on the lookout for skilled and personable Server Assistants to enhance our team. We are a distinguished Vietnamese dining establishment located in a vibrant area.Our ethos revolves around treating our guests like family, and we are in search of individuals who can create a warm, welcoming atmosphere where...
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Guest Services Manager
2 weeks ago
Washington, Washington, D.C., United States Canopy by Hilton Full timePosition: Front Desk SupervisorAs a Front Desk Supervisor at Canopy by Hilton, you will play a pivotal role in ensuring our guests receive outstanding service while overseeing a dedicated team committed to excellence. Your friendly demeanor and proactive approach will greatly enhance the guest experience. This position is ideal for individuals who thrive in...
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Guest Services Associate
2 weeks ago
Washington, Washington, D.C., United States Marriott International, Inc Full timeJob OverviewCategory: Rooms & Guest Services OperationsPosition Type: Non-ManagementSchedule: Full-TimeLocation: The Ritz-Carlton Washington D.C.Position SummaryAs a Guest Services Associate, you will be the first point of contact for our esteemed guests. Your primary responsibilities will include welcoming and guiding guests to their accommodations,...
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Guest Service Agent
3 months ago
Washington, Washington, D.C., United States The Morrow Hotel Washington, DC Curio Collection by Hilton Full timeOverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...
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Guest Services Coordinator
2 weeks ago
Washington, Washington, D.C., United States Ris Full timePosition OverviewWe are seeking a dedicated and enthusiastic Host to enhance our guest experience. The ideal candidate will possess a friendly demeanor, strong work ethic, and the ability to manage multiple tasks efficiently.Key ResponsibilitiesWarmly greet guests upon arrival, ensuring a welcoming atmosphere.Manage reservations and seating arrangements to...
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Guest Service Agent
1 month ago
Washington, Washington, D.C., United States The St. Gregory Hotel Dupont Circle Georgetown Full timeOverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...
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Hotel Guest Service Ambassador
1 week ago
Washington, Washington, D.C., United States BMI Hospitality Management Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at BMI Hospitality Management. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In and Check-Out:...