Service Operations Manager
5 days ago
Malin is seeking an experienced Service Operations Manager to lead our field service team. In this role, you will be responsible for overseeing the maintenance and repair of equipment, managing a team of technicians, and ensuring that all work is completed efficiently and effectively.
We offer a competitive salary of $85,000 - $110,000 per year, depending on experience, plus benefits.
Job Description:
The ideal candidate will have a minimum of 2 years' experience in a supervisory role, with a strong background in technical training and people management. You will be responsible for:
- Maintaining proper headcount of field technicians
- Managing performance by setting standardized expectations and communicating those accordingly to technician teams
- Partnering with Field Team Leads to understand work distribution within territory
Required Skills and Qualifications:
To be successful in this role, you will need:
- A minimum high school diploma or equivalent
- Some post-secondary education, including some college, 2-year degree, technical degree, or business classes required
- Previous experience within an individual Technician role, or Technical Training role
Benefits:
We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Others:
This position requires good work ethic and ability to travel locally between various sites. You must be able to climb stairs, drive vehicle, climb on equipment, bend, and stoop and lift up to 25 pounds. Position also requires use of computer, telephone, and hand tools for training purposes.
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