Control Systems Field Engineer

2 weeks ago

Washington, United States Kongsberg Gruppen Full time

An exceptional role has emerged for a Field Service Engineer – Control. In this position, you will play a crucial role in the maintenance and support of propulsion control systems provided by Kongsberg Maritime.

Key Responsibilities:

  • Conduct both preventative and corrective maintenance on Kongsberg control systems.
  • Interpret technical drawings and control system architectures effectively.
  • Utilize multimeters and software tools to troubleshoot communication or loop errors.
  • Possess a solid understanding of Power Management Systems, including generators and governor control functionalities.
  • Work with AC/DC electrical motors.
  • Modify or enhance control logic as necessary.
  • Familiarity with various communication protocols such as CAN, 232, 422, 485, TCP/IP, etc.
  • Timely completion and submission of timesheets and expense reports.
  • Take ownership of assigned cases and service trips.
  • Propose enhancements to products and communicate needs to the Service Manager or product department.
  • Advise customers on available upgrades and new products during onboard visits.
  • Implement actions to mitigate errors in our delivery and after-sales services.
  • Assist Aftermarket Sales with aftersales quotations.

Qualifications and Skills:

  • Degree in Electrical, Electronics, Electromechanical, or Computer Engineering, or equivalent industry/military training.
  • Understanding of general Electrical/Electronic control system principles, including PID controllers and communication protocols.
  • Ability to produce and interpret technical documentation accurately.
  • Proficient in troubleshooting low voltage electrical components and using multimeters.
  • Experience with PLC/SCADA systems and their architecture is highly valued.
  • Customer service-oriented mindset.
  • Ability to perform under pressure.
  • Strong communication skills with fluency in English.
  • Possess a valid Passport.
  • Authorized to work in the US without company sponsorship.
  • Willingness to travel on short notice, including after hours, weekends, and holidays, for extended periods both locally and internationally.

Personal Attributes:

  • Proactive and capable of taking initiative, accepting responsibility for outcomes.
  • Ability to influence and persuade others effectively.
  • Commitment to adhere to company policies and execute plans with determination.
  • Skilled in analyzing complex issues and making rational decisions.
  • Effective communicator, able to convey information clearly and structured.
  • Willingness to assist in workshop projects as needed.

Work Environment:

Our company promotes a safe and collaborative culture, ensuring a supportive work environment.

Compensation and Benefits:

  • Competitive salary packages.
  • Comprehensive health and welfare benefits, including options for high deductible plans with employer contributions to health savings accounts.
  • Fully covered dental and vision insurance.
  • Up to 5% employer matching program.
  • Flexible Paid Time Off policies.

Kongsberg Maritime is at the forefront of technology, driving a sustainable future for our oceans. Our integrated zero-emission technologies advance the maritime sector and address our clients' most challenging issues. With unparalleled expertise, innovation, and market reach, we are the trusted partner in the maritime industry.

Our Global Customer Support division is dedicated to providing services, upgrades, and support in the aftermarket, ensuring cost-effective delivery of services and spare parts throughout the operational lifetime of installations.

KONGSBERG is a leading global technology group with a rich history of over two hundred years, continuously innovating to meet the needs of our customers and society. We value diversity and foster an inclusive culture that encourages different perspectives and ideas, driving positive business outcomes.

KONGSBERG is an equal opportunity employer, committed to creating a diverse and inclusive workplace.

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