Workforce Development Specialist

12 hours ago


Pittsburgh, Pennsylvania, United States Dynamic Workforce Solutions Full time
Job Title: Intake Specialist

At Dynamic Workforce Solutions, we are seeking a highly skilled and motivated Intake Specialist to join our team. As an Intake Specialist, you will play a critical role in providing exceptional customer service to our clients and career seekers.

Key Responsibilities:
  • Timely and accurate data entry of WIOA, WT, SNAP, and WP data into appropriate systems
  • Support case management efforts, including facilitating the WT and SNAP intake and initial engagement process
  • Effective and compliant case management, including identifying and recruiting eligible program participants
  • Total quality management, ensuring case files meet or exceed programmatic requirements
  • Customer satisfaction, maintaining high levels of customer satisfaction through valued and timely services
Requirements:
  • Minimum of two years' experience in staffing, recruiting, or workforce development
  • Previous experience in workforce development and case management is preferred
  • Knowledge of employment recruiting practices and ability to engage with business accounts
  • Proficient with Microsoft Office and ability to accurately document customer interactions
  • Experience with Employ Florida Marketplace (EFM), One-Stop Service Tracking (OSST), and FLORIDA is preferred
What We Offer:

Dynamic Workforce Solutions is an equal opportunity employer and offers a competitive salary and benefits package. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.



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