Client Services Associate

1 week ago


Costa Mesa, California, United States Planet Fitness Full time

Customer Engagement Specialist at Planet Fitness

Planet Fitness is a prominent fitness franchise dedicated to delivering exceptional customer support and fostering a welcoming environment for its members. As a Customer Engagement Specialist, you will play a crucial role in assisting members, potential members, and visitors.

Key Responsibilities:

  • Welcome members, potential members, and visitors with outstanding customer service.
  • Efficiently manage all front desk operations.
  • Update and maintain member accounts as necessary.
  • Address member inquiries in a timely and professional manner.
  • Contribute to the cleanliness and organization of the fitness center.

Qualifications:

  • Previous experience in customer service is advantageous.
  • Basic proficiency in computer operations.
  • A strong interest in fitness and wellness.
  • A cheerful and positive demeanor.
  • Dependable and punctual.
  • Excellent communication and interpersonal abilities.
  • High school diploma or equivalent required.
  • Must be at least 18 years of age.


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