Business Operations Associate

4 weeks ago


Tempe, Arizona, United States TEKsystems Full time

About the Role

The Business Operations Associate will be responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. This role will also be involved in the management and collection of customer accounts receivable.

Key Responsibilities

  • Manage total accounts receivable with an Aging in excess of $3.5 million
  • Management of customer accounts, including but not limited to invoicing, PO tracking, account resolution and working with client to resolve outstanding issues.
  • Responsible for gathering the necessary data to assist Management with account specific decisions
  • Support liaison for field offices and Operational Support Group with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
  • Auditing accounts to ensure accurate billing and client specific information

Requirements

  • Exceptional organizational and analytical abilities
  • Strong communication skills and work ethic
  • Goal driven with problem solving skills
  • Proficient in Microsoft Office (Excel and Word required)
  • Ability to work multi-task, work independently and as a team player

What We Offer

Employees also receive a benefits package including a 401(k) company matched retirement savings plan, paid time off and holiday pay. We are an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.



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