Business Operations Coordinator
2 days ago
Job Summary
The Business Support Associate is responsible for providing exceptional customer service to our clients and internal partners. This role requires strong communication and problem-solving skills to ensure timely and effective support.
Key Responsibilities
• Contractor and Client Onboarding: Support candidate onboarding process, including I-9 form review and completion, and validate I-9 documentation.
• Lifecycle Management: Serve as contact for contractor questions, facilitate communication to the center, and manage contractor compliance with key E-Verify requirements.
• Operational Support Activities: Provide outstanding front office customer service, partner with talent acquisition to manage internal onboarding, and maintain administrative support to all internal and external employees.
Competencies
• Ability to prioritize, organize, problem solve, and meet deadlines and goals.
• Excellent written and oral communication and interpersonal skills.
• Strong decision-making ability and ability to build strong partnerships with internal customers.
Qualifications
• 1+ years of experience in a customer service related position.
• Associates degree or two years of applicable experience in customer service.
Benefits
Aerotek offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k)/Roth, and tuition assistance.
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