Medical Service Representative

2 days ago


Houston, Texas, United States Biolife Plasma Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring their safety and satisfaction, and contributing to the success of our plasma donation center.

Key Responsibilities
  • Answer phones and greet donors in a friendly and professional manner
  • Screen new and repeat donors, taking and recording vital signs and finger stick results
  • Use our Donor Information System to prepare donor charts, maintain accurate records, and coordinate donor compensation
  • Identify operational opportunities for continuous improvement and initiate changes to center processes using company-approved procedures
  • Work a variety of shifts, including evenings, weekends, and holidays
Requirements
  • High school diploma or equivalent
  • Ability to walk and/or stand for the entire work shift
  • Ability to lift up to 5 lbs. and occasional lifting of materials up to 32 lbs.
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance
  • Prolonged glove wear required due to potential exposure to bloodborne pathogens
  • 1 or more years of experience working in a customer or patient-facing role is preferred
About Us

BioLife Plasma Services is a leading provider of plasma-based therapies, and we are committed to creating a diverse and inclusive workplace. We offer a competitive compensation package, including a starting hourly wage of $16.00, and a range of benefits, including medical, dental, and vision insurance, a 401(k) plan, and paid time off.

Equal Employment Opportunity

BioLife Plasma Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment, and we strive to provide a positive and inclusive work environment for all employees.



  • Houston, Texas, United States Pediatric Home Service Full time

    Patient Service Representative OpportunityPediatric Home Service is a leading provider of home health care services, dedicated to delivering exceptional care to children and their families. We are seeking a highly skilled and compassionate Patient Service Representative to join our team.Key Responsibilities:Assist patients, families, and caregivers with...


  • Houston, Texas, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Service Representative. As a key member of our Plasma Donation Center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and finger...


  • Houston, Texas, United States Pilot Freight Service Full time

    **Job Summary:**Pilot Freight Services is seeking a dedicated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our Houston, TX Station, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our logistics operations.**Key Responsibilities:**• Provide...


  • Houston, Texas, United States Pilot Freight Service Full time

    Job Summary:Pilot Freight Services is seeking a full-time Customer Service Representative to work in our Freight Operations team. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.Key Responsibilities:Frequent and accurate communication with customers, freight agents, and...


  • Houston, Texas, United States Patient Accounting Service Center, LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our Patient Accounting Service Center team. As a key member of our team, you will be responsible for providing exceptional customer service to patients and healthcare providers, resolving medical collections and billing inquiries in a timely and...


  • Houston, Texas, United States Patient Accounting Service Center, LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our Patient Accounting Service Center team. As a key member of our team, you will be responsible for providing exceptional customer service to patients and healthcare providers, resolving medical collections and billing inquiries in a timely and...


  • Houston, Texas, United States Service Supply Full time

    Job SummaryThis role is responsible for managing a group of customer Vendor Managed Inventory (VMI) programs and communicating daily with internal and external parties regarding shortages and obstacles. The ideal candidate will facilitate daily Inventory Manager Inquiries and customer inquiries via phone, email, or other correspondence, while growing...


  • Houston, Texas, United States Agiliti Health, Inc. Full time

    Job Title: Medical Equipment ServiceAt Agiliti Health, Inc., we are seeking a highly skilled and detail-oriented Medical Equipment Service professional to join our team. As a Medical Equipment Service representative, you will play a critical role in ensuring the delivery and maintenance of medical equipment to our customers.Key Responsibilities:Deliver and...


  • Houston, Texas, United States Ascent Emergency Medical Center LLC Full time

    Job SummaryAscent Emergency Medical Center LLC is seeking a part-time Patient Services Representative to join our team of professionals. This role is responsible for providing exceptional patient care and administrative support in a fast-paced medical environment.Key ResponsibilitiesGreeting Patients: Greet patients in a friendly and professional manner,...


  • Houston, Texas, United States AAA Plus Transportation Service Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Smoothie King. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and contributing to the overall success of our store.Key...


  • Houston, Texas, United States Pediatric Home Service Full time

    Pediatric Home Service: A Leader in Home Health CareWe are a friendly and professional organization dedicated to taking care of children and their families. Our team is passionate about providing high-quality home health care services that enable kids to thrive in their communities.Job SummaryWe are seeking a full-time Patient Service Representative to join...


  • Houston, Texas, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...


  • Houston, Texas, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...


  • Houston, Texas, United States Premier Medical Resources Full time

    Premier Medical Resources Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Premier Medical Resources. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers.Key Responsibilities:Answer inbound calls and respond...


  • Houston, Texas, United States Premier Medical Resources Full time

    Premier Medical Resources Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Premier Medical Resources. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers.Key Responsibilities:Answer inbound calls and respond to patient inquiries...


  • Houston, Texas, United States Ascent Emergency Medical Center LLC Full time

    Ascent Emergency Medical Center LLC: Patient Services RepresentativeJob Summary: We are seeking a part-time Patient Services Representative to join our team of professionals at Ascent Emergency Medical Center LLC. The ideal candidate will be available to work nights and weekend night shifts, from 5:45pm to 5:45am.Key Responsibilities:Greet patients in a...


  • Houston, Texas, United States Ascent Emergency Medical Center LLC Full time

    Job Title: Patient Services RepresentativeAscent Emergency Medical Center LLC is seeking a part-time Patient Services Representative to join our team of professionals.Key Responsibilities:Greet patients in a friendly and professional manner.Obtain and record demographic, insurance & financial information into registration software with a high degree of...


  • Houston, Texas, United States Premier Medical Resources Full time

    Job DescriptionPremier Medical Resources is a healthcare management company that strives to deliver exceptional patient care and services. Our goal is to create a supportive work environment where employees can grow and develop their skills.We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our staff, you...


  • Houston, Texas, United States Premier Medical Resources Full time

    About the RolePremier Medical Resources is a healthcare management company dedicated to delivering exceptional patient care and support services. We are seeking a highly skilled and compassionate Customer Service Representative to join our team.Key ResponsibilitiesFirst Point of Contact: Serve as the initial point of contact for patients with billing-related...


  • Houston, Texas, United States Premier Medical Resources Full time

    Job SummaryPremier Medical Resources is a healthcare management company seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional patient care and support to our clients.Key Responsibilities:Answer Patient Inquiries: Respond to patient calls and...