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Customer Service Representative

2 months ago

Elmhurst, New York, United States NorthShore University HealthSystem Full time
Job Highlights:

**Job Title:** Customer Service Representative

**Job Summary:**
We are seeking a highly skilled Customer Service Representative to join our team at NorthShore University HealthSystem. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.

**Key Responsibilities:**

* Provide timely and effective responses to customer inquiries and concerns
* Utilize strong communication and interpersonal skills to resolve customer issues
* Collaborate with healthcare teams to ensure seamless patient care
* Maintain accurate and up-to-date records of customer interactions
* Participate in ongoing training and professional development to enhance customer service skills

**Requirements:**

* High school diploma or equivalent required
* One year of call center experience preferred
* Proficiency in Microsoft Office applications
* Strong organizational and time management skills
* Ability to work in a fast-paced environment

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and supportive work environment
* Recognition and rewards for outstanding performance

**How to Apply:**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

**Note:**

NorthShore University HealthSystem is an equal opportunity employer and welcomes applications from diverse candidates.