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Customer Service Representative

4 weeks ago

Elmhurst, New York, United States Beacon Hill Staffing Group Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at Beacon Hill Staffing Group. The ideal candidate will have previous experience in healthcare customer service and be proficient in Spanish. Responsibilities include handling customer inquiries, providing product information, and resolving issues. The successful candidate will also be able to document and update customer records accurately.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Provide detailed information about our healthcare services and products
  • Troubleshoot and resolve customer complaints and concerns
  • Update customer records with accurate and relevant information

Requirements:

  • Previous experience in healthcare customer service
  • Spanish language proficiency (preferred)
  • Ability to pass a 45 WPM typing test
  • Availability to work 5 days a week in Elmhurst, IL