Software Development Specialist
4 days ago
The Programmer Analyst will work closely with the Manager of Application and Development and the Application Development team to manage organization-wide systems. This position will collaborate with departments to customize existing systems or create new systems to meet their specific needs.
Key Responsibilities:
- Support organization-wide Applications including Colleague, Argos, eRezLife, CRM Recruit, Canvas, Qualtrics, AMP, SharePoint Online, and others.
- Analyze and document business user requirements and processes to create exports and reports on systems.
- Update systems to create a proper testing and staging environment for on-premises applications.
- SQL Server Database administration is a plus.
- Work within the Application Development team to support data integrity and security systems.
- Consult with vendors to resolve problems impeding computer processing, data integration, and new implementations.
- Work tickets to resolve problems as needed to ensure customers receive prompt, efficient service within the expected timeframe.
- Assist users with day-to-day questions, problems, and issues on the corporate network.
Requirements:
- Experience with SQL is required.
- Experience with relational databases is preferred.
- Report writing experience with Argos or SQL Server Reporting Services is preferred.
- Familiarity with Microsoft Internet Information Services is preferred.
- Excellent communication skills and telephone etiquette are essential.
- Strong organizational skills are required.
- Ability to work closely with others in a team environment and independently.
- After-hours support may be requested.
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