Healthcare Customer Service Representative

2 weeks ago


Rocky River, Ohio, United States Cleveland Clinic Full time
Join the Cleveland Clinic Family
At Cleveland Clinic, you will be part of a dedicated team committed to delivering exceptional healthcare. Recognized as one of the nation's leading hospitals, we prioritize a patient-first approach in all that we do.

Your Role as a Patient Service Specialist
As a Patient Service Specialist at Beachcliff Family Medicine, you will play a crucial role in ensuring a seamless experience for our patients and visitors throughout their visit. Your responsibilities will include:
  • Providing comprehensive and proactive customer service.
  • Managing a variety of patient requests, including appointment scheduling and registration.
  • Creating a welcoming environment that fosters positive first impressions.
  • Ensuring compliance and minimizing financial loss.

Ideal Candidate Profile
The perfect candidate will possess:
  • Experience in a healthcare setting with knowledge of medical terminology.
  • Excellent communication and customer service skills.
  • A professional demeanor and a caring attitude.
  • The ability to multi-task effectively in a fast-paced environment.
  • A friendly, team-oriented spirit with a willingness to learn.

What We Offer
At Cleveland Clinic, we value our caregivers and treat them like family. We provide:
  • Resources for professional growth and development.
  • A fulfilling career with comprehensive benefits.
  • A supportive environment united by shared values and purpose.

Key Responsibilities
Your duties will include:
  • Investigating and resolving patient issues using the HEART Model.
  • Assisting patients proactively to enhance their experience.
  • Performing patient registration and insurance verification.
  • Facilitating billing functions and ensuring compliance with standards.
  • Encouraging the use of front-end technology to improve patient interactions.

Qualifications
Education:
High School Diploma or GED required.

Experience:
A minimum of two years in patient registration, appointment scheduling, or customer service is preferred. An Associate's or Bachelor's Degree may substitute for experience.

Physical Requirements
Ability to operate office equipment and navigate a fast-paced environment. Must be able to lift up to 25 pounds.

Join Us
Become part of a healthcare organization that values your contributions and invests in your future. At Cleveland Clinic, we are committed to being the best place to receive care and the best place to work in healthcare.

  • Rocky River, Ohio, United States Giant Eagle Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Bakery Team Member. As a key member of our bakery team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.Key Responsibilities:Customer Service: Provide friendly and efficient...


  • Rocky River, Ohio, United States Giant Eagle Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Bakery Team Member. As a key member of our bakery team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.Key Responsibilities:Customer Service: Provide friendly and efficient...


  • Rocky River, Ohio, United States GetGo Caf + Market Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at GetGo Caf + Market. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our business.Key...


  • Rocky River, Ohio, United States Savers Value Village Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, creating a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service,...


  • Rocky River, Ohio, United States A Place for Mom Full time

    About the RoleA Place for Mom is seeking a highly motivated and results-driven Healthcare Account Executive to join our team. As a key member of our sales team, you will be responsible for building and maintaining relationships with healthcare professionals and facilities in your assigned territory.Key ResponsibilitiesDevelop and execute a sales strategy to...


  • Rocky River, Ohio, United States Cleveland Clinic Full time

    Join Our Team at Cleveland ClinicBecome a part of the Cleveland Clinic family, where you will collaborate with dedicated healthcare professionals to deliver exceptional patient-centered care. Cleveland Clinic is renowned as one of the leading healthcare institutions in the country.As a Patient Care Coordinator, you will be responsible for providing thorough,...


  • Rocky River, Ohio, United States Earnest Machine Full time

    Become a Key Player in Our Customer Relationship Team at Earnest MachineAt Earnest Machine, we are dedicated to fostering an environment where professional growth and opportunity thrive. As a recognized North Coast 99 company, we take pride in our exceptional team members who collaborate effectively with their peers.Ideal Candidate Profile:We seek...


  • Rocky River, Ohio, United States AEG Full time

    About AEG: AEG is dedicated to enhancing the experience of every individual who interacts with our facilities. We strive to create an atmosphere that feels like a second home for our guests, where they can engage with sports and connect with others. Position Overview: We are looking for a motivated and friendly individual to become a part of our team as a...


  • Rocky River, Ohio, United States Tuffy Full time

    Benefits:401(k) Performance-based bonuses Attractive salary package Dental coverage Employee discounts available Flexible working hours Complimentary uniforms Health insurance options Career advancement opportunities Paid time off Profit-sharing plans Training and development programs Vision coverage Additional PerksPaid Time OffOpportunities for career...

  • Healthcare Provider

    4 days ago


    Rocky River, Ohio, United States Milan Laser Hair Removal Full time

    Job Summary:Milan Laser Hair Removal is seeking a highly skilled and dedicated Nurse Practitioner to join our team in Cleveland, OH. As a key member of our dynamic treatment team, you will play a vital role in providing exceptional patient care and achieving outstanding aesthetic results.Key Responsibilities:Perform laser hair removal treatments within...


  • Rocky River, Ohio, United States Cleveland Clinic Full time

    Join the Cleveland Clinic FamilyAt Cleveland Clinic, you will be part of a team dedicated to providing exceptional healthcare services. We are recognized as one of the leading healthcare institutions in the nation.Your Role as a Patient Service SpecialistAs a Patient Service Specialist at Beachcliff Family Medicine, you will be responsible for delivering...


  • Rocky River, Ohio, United States Area Temps, Inc. Full time

    Job OverviewAn established accounting firm is in search of an Administrative Support Specialist/Financial Coordinator. This role involves managing the monthly client deadline schedule and ensuring timely completion and submission of all tax and payroll documents.Key Responsibilities:Support management by assisting in meetings, client communications, and...

  • Bakery Associate

    2 weeks ago


    Rocky River, Ohio, United States Giant Eagle Full time

    Position OverviewAs a Bakery Associate, you will join a vibrant team dedicated to fostering connections with our customers by prioritizing their needs and expectations. Your primary goal will be to enhance customer satisfaction through prompt, precise, and friendly service during their shopping experience. A significant portion of your role will involve...


  • Rocky River, Ohio, United States GetGo Caf + Market Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at GetGo Caf + Market. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our business.Key...


  • Rocky River, Ohio, United States E&H Ace Hardware Group Full time

    About E&H Ace Hardware GroupE&H Ace Hardware Group is a leading retail company that operates a chain of Ace Hardware stores across Ohio. Our company values local relationships built on trust, helpfulness, and a focus on customer satisfaction.Job SummaryWe are seeking a Sales Associate to join our team at E&H Ace Hardware Group. As a Sales Associate, you will...


  • Rocky River, Ohio, United States Cleveland Clinic Full time

    Become a valued member of Cleveland Clinic Children's Hospital for Rehabilitation, a leading institution in the healthcare sector. Cleveland Clinic Children's consistently ranks among the top children's hospitals and has gained national acclaim in various specialties. In this role, you will collaborate with dedicated professionals, receive unwavering...


  • Rocky River, Ohio, United States GetGo Caf + Market Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at GetGo Caf + Market. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our business.Key...

  • Operations Manager

    5 days ago


    Rocky River, Ohio, United States GetGo Caf + Market Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team at GetGo Caf + Market. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our fuel station, while providing exceptional customer service and driving sales growth.Key ResponsibilitiesOperations...

  • Store Coordinator

    4 days ago


    Rocky River, Ohio, United States GetGo Caf + Market Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team at GetGo Caf + Market. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our fuel station, while providing exceptional customer service and driving sales growth.Key ResponsibilitiesOperations...


  • Rocky River, Ohio, United States Heinens Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Deli Department Associate to join our team at Heinen's Inc. As a key member of our grocery store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring the highest quality products are available to our...