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Customer Service Representative

2 months ago

Rocky River, Ohio, United States Giant Eagle Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Bakery Team Member. As a key member of our bakery team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities:

  • Customer Service: Provide friendly and efficient service to customers, answering questions and resolving issues in a professional and courteous manner.
  • Product Knowledge: Maintain a thorough knowledge of our bakery products, including ingredients, preparation methods, and nutritional information.
  • Inventory Management: Assist with inventory management, including receiving and stocking bakery products, and maintaining a clean and organized work area.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals and provide excellent customer service.

Requirements:

  • Experience: 0-6 months of experience in a customer-facing role, preferably in a retail or food service environment.
  • Education: High school diploma or equivalent not required.
  • Lifting Requirement: Ability to lift up to 50 pounds.
  • Age Requirement: At least 16 years of age for Retail, At least 18 years of age for GetGo/Ricker's.

About Us:

Giant Eagle is a leading grocery retailer with a commitment to providing exceptional customer service and quality products. We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.