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Patient Care Specialist

2 months ago

Norwell, Massachusetts, United States Grassi Full time
Key Responsibilities:

As a Patient Care Coordinator at Nielsen Eye Center, you will be responsible for delivering exceptional patient experiences while supporting our administrative team. Your primary duties will include warmly welcoming patients, obtaining demographic and financial information, and maintaining accurate electronic medical records. You will also be responsible for relaying medical and insurance updates, confirming medical charts are complete, and answering calls in a timely and professional manner.

Essential Skills and Abilities:

We are seeking a highly detail-oriented and multitasking individual with prior experience in a medical administrative role. You must be able to work at all Nielsen Eye locations, have reliable transportation, and possess typing proficiency. Additionally, you should have prior experience in a customer-facing environment, adaptability in a fast-paced medical atmosphere, and the ability to handle and resolve conflicts in a professional and tactful manner. If you are a team player with excellent communication skills, we encourage you to apply for this role.

Work Environment:

This position requires local travel to all four of our offices. Our office hours may vary, but our current schedule is as follows: Monday and Friday, 7:30 am - 3:30 pm; Tuesday, 10:00 am - 6:30 pm; Wednesday and Thursday, 8:30 am - 5:00 pm; and Saturday (occasionally), 8:00 am - 12:00 pm. Nielsen Eye Center is an Equal Opportunity Employer and does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment.