Front Desk Supervisor

2 days ago


Charlotte, North Carolina, United States Gold's Gym Full time
{"title": "Front Desk Supervisor", "description": "Key Responsibilities
  • Maintain a positive relationship with members, prospects, and staff
  • Know members on a first-name basis
  • Assist with club programs to increase member retention
  • Review and address Alert reports daily
  • Help run and follow up with reports regarding members' accounts
  • Ensure the front desk addresses and notes all alerted members
  • Hold Front Desk Associates accountable for following procedures
  • Train FDAs on front desk operations
  • Order retail supplies
  • Have a firm grasp of the ABC computer program
  • Conduct daily, weekly, and monthly inventory reports and monitoring
  • Communicate daily with staff regarding daily goals and needs
  • Hold staff accountable for daily checklists
  • Set up a board with employees' goals for supplements, assessment booking, and other items to help the team hit the $ per check-in goal
  • Prepare weekly promos for the front desk staff
  • Ensure tanning beds are cleaned and ready for use
  • Keep front desk staff accountable for laundry and towel management
  • Report equipment issues and communicate with the GM
Work Schedule
  • 40-50 hours per week
  • Hours and shifts may vary and are subject to change
  • Additional hours may be requested for special events
Benefits
  • Exclusive free Gold's Gym membership
  • 20% employee discount on clothing and products
  • 401K benefits
  • Earning potential through commissions and bonuses
", "lang_code": "en-US"}
  • Front Desk Supervisor

    2 months ago


    Charlotte, North Carolina, United States Aloft Charlotte Ballantyne Full time

    Job DescriptionJob Summary: Under direction of the Guest Services Manager, the Guest Services Supervisor is responsible for the daily operation of the Front Desk & Re:fuel and the seemingly effortless movement of guests through the hotel. This includes the role of resident expert on all required aloft brand standards related to check-in and checkout...

  • Front Desk Supervisor

    2 weeks ago


    Charlotte, North Carolina, United States Doubletree by Hilton Charlotte City Center Full time

    Job SummaryWe're seeking a highly motivated and experienced hotel front desk manager to lead our front office operations at Doubletree by Hilton Charlotte City Center. As a key member of our team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key ResponsibilitiesFront Desk Operations: Direct and...


  • Charlotte, North Carolina, United States Gold's Gym Full time

    Job DescriptionJob Title: Front Desk SupervisorJob Summary:We are seeking a highly motivated and organized Front Desk Supervisor to join our team at Gold's Gym. As a Front Desk Supervisor, you will be responsible for overseeing the day-to-day operations of the front desk staff, ensuring exceptional customer service, and maintaining a positive and...


  • Charlotte, North Carolina, United States Gold's Gym Full time

    Job DescriptionJob Title: Front Desk SupervisorJob Summary:We are seeking a highly motivated and organized Front Desk Supervisor to join our team at Gold's Gym. As a Front Desk Supervisor, you will be responsible for overseeing the day-to-day operations of the front desk staff, ensuring excellent customer service, and maintaining a positive and professional...


  • Charlotte, North Carolina, United States Sage Hospitality Group, LLC Full time

    Front Desk Supervisor RoleAt Sage Hospitality Group, LLC, we are seeking a highly skilled Front Desk Supervisor to join our team. As a key member of our front office staff, you will be responsible for ensuring the efficient operation of our hotel's front desk, providing exceptional customer service, and leading a team of front office staff to achieve...


  • Charlotte, North Carolina, United States Gold's Gym Full time

    Job DescriptionJob Title: Front Desk SupervisorJob Summary:We are seeking a highly motivated and organized Front Desk Supervisor to join our team at Gold's Gym. The successful candidate will be responsible for overseeing the day-to-day operations of the front desk staff, ensuring exceptional customer service, and contributing to the overall success of our...


  • Charlotte, North Carolina, United States Sage Hospitality Group, LLC Full time

    Job Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group, LLC. As a key member of our front office staff, you will be responsible for ensuring the smooth operation of our hotel's front desk, providing exceptional customer service, and leading a team of front office staff.Key...


  • Charlotte, North Carolina, United States Gold's Gym Full time

    Job SummaryWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Gold's Gym. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our front desk staff, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesFront Desk OperationsDevelop...


  • Charlotte, North Carolina, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Operations Supervisor to join our team at Courtyard Charlotte SouthPark. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesComplete designated cashier and closing reports in...


  • Charlotte, North Carolina, United States MCR Hotels Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at MCR Hotels. As a Front Desk Representative, you will be responsible for providing exceptional service to our guests, managing the front desk operations, and ensuring a seamless experience for all visitors.Key Responsibilities:Provide attentive and...


  • Charlotte, North Carolina, United States MCR Hotels Full time

    {"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide...


  • Charlotte, North Carolina, United States MCR Hotels Full time

    {"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide...


  • Charlotte, North Carolina, United States Dimension Hospitality Full time

    {"Job Title": "Front Desk Associate", "Job Summary": "We are seeking a Front Desk Associate to join our team at Dimension Hospitality. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and responding to inquiries. If you have a passion for hospitality and are looking for a...


  • Charlotte, North Carolina, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at The Westin Charlotte. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth and memorable experience from check-in to check-out.Key ResponsibilitiesProcess guest arrivals and departures, ensuring...


  • Charlotte, North Carolina, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at The Westin Charlotte. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth and memorable experience from check-in to check-out.Key ResponsibilitiesProcess guest arrivals and departures, ensuring...


  • Charlotte, North Carolina, United States Candlewood Suites Charlotte Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Candlewood Suites Charlotte. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Responsibilities:Guest Registration: Register guests in a friendly...


  • Charlotte, North Carolina, United States Planet Fitness Full time

    Characteristics that will make you a perfect match for our Overnight Front Desk AssociateAbout the Overnight Front Desk Associate RoleAs an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member...


  • Charlotte, North Carolina, United States MCR Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, managing the front desk operations, and ensuring a seamless experience for all visitors.Key ResponsibilitiesProvide attentive and courteous service to...


  • Charlotte, North Carolina, United States The Hotel Task Force Full time

    Job Title: Marriott Front Desk Agent - Night Audit PositionJob Summary:The Hotel Task Force is seeking a highly skilled Marriott Front Desk Agent to join our team as a Night Audit. As a Night Audit, you will be responsible for ensuring the smooth operation of the front desk during the night shift, handling guest requests, and maintaining accurate...


  • Charlotte, North Carolina, United States ABC Investments and Management Company Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at ABC Investments and Management Company.Key Responsibilities:Welcoming and registering hotel guests, explaining accommodations, and taking paymentsChecking guests out and explaining billingResponding to a wide variety of guest requests by...