Business Services Manager Position
3 weeks ago
Lafayette Federal Credit Union is seeking a highly motivated Business Services Manager to support our team. As a Business Services Manager, you will be responsible for overseeing and managing the business services program, ensuring the growth and profitability of the Credit Union's Business Services Program, and troubleshooting technical issues members may experience with Business Service Products.
Key Responsibilities- Oversee and manage the Credit Union's Business Services Program.
- Ensure the growth and profitability of the Credit Union's Business Services Program.
- Troubleshoot technical issues members may experience with Business Service Products.
- Maintain and strategically refine the proposal and documentation collection process for enrolling business members into Business Service Products.
- Maintain and grow relationships with Business Service Partners and representatives via payroll services, merchant services, etc.
- Work with branch and business development team members to maximize sales efforts to business consumers and cross-sell other products and services that the credit union offers.
- Act as liaison between members/prospects and the Credit Union's internal lending department(s) to facilitate business lending and maintaining strong relationships that lead to utilizing additional Credit Union's business services.
- Assist the Business Development team and Branch Managers with their relationships with Business Service Partners.
- Continuously enhance the Credit Union's competitive edge through the exploration of innovative solutions tailored to our business members' needs, manifested in the development of new Business Service Products.
- Directly support the Business Development team and Branch Managers by expediting inbound requests for new Business Service Products and Loans.
- Consistently stay up to date with comprehensive knowledge of all Credit Union Business Service and Business Loan offerings. Share and provide training on this information to Business Development and Branch staff.
- Manage the process for establishing all credit union Business Account and Service-related fees and supervise direct report(s).
- Two years to five years of similar or related experience.
- Familiarity with a variety of the financial industry's concepts, practices, and procedures.
- Employer-paid health insurance premium for single and family coverage (HMO Plan).
- Fully funded deductible (HMO Plan).
- 401k employer matching contribution.
- Income protection with life insurance, short and long-term disability.
- Paid time off, holiday leave & Birthday leave.
- Educational assistance.
- Commuter benefits program and more.
$83,608 - $89,000 annually, depending on experience and qualifications.
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