Branch Service Manager
1 week ago
We are seeking a highly skilled and experienced Branch Service Manager to join our team at EagleBank. As a key member of our branch operations team, you will be responsible for ensuring the smooth day-to-day operations of our branch, providing exceptional customer service, and driving sales and growth initiatives.
Key Responsibilities:- Supervise the branch platform and teller line to ensure service quality, accuracy, efficiency, and risk management.
- Ensure branch compliance with all policies, procedures, and regulations, particularly as they pertain to audit, security, compliance, and internal controls.
- Prepare, receive, and process cash shipments, ensuring adequate currency supplies at all times.
- Maintain accurate branch teller difference records within established guidelines.
- Ensure the branch is open on time and ready to conduct business each business day.
- Delegate various operations duties to branch staff while maintaining overall administrative responsibility.
- High School Diploma or equivalent.
- 2 years of platform/account maintenance experience.
- 1 year of teller transaction experience.
- 2 years of supervisory/leadership experience/equivalent EagleBank branch banking experience considered.
- Proficient use of platform and teller system; FIS Global/IBS application knowledge preferred.
- Bachelor's Degree.
EagleBank is a values-driven organization that prioritizes meaningful connections with our customers, employees, and shareholders. We are committed to inclusion, equity, and respect, and we celebrate diversity and intentionally seek out opportunities to learn from one another's experiences. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Branch Service Manager
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Branch Service Manager
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Branch Service Manager
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