Customer Payment Coordinator

1 week ago

Minneapolis, Minnesota, United States Satellite Shelters, Inc. | Satellite Industries, Inc. Full time
Job Summary

Satellite Shelters, Inc. | Satellite Industries, Inc. is seeking a highly skilled Accounts Receivable Representative to join our team. As a key member of our finance department, you will be responsible for providing exceptional customer service and ensuring timely payment for our products and services.

Key Responsibilities
  • Invoice Management: Prepare and deliver rental invoices to customers via mail or email, ensuring accuracy and timeliness.
  • Lien Waivers and Invoicing Support: Complete lien waivers and provide invoicing support for assigned branches, ensuring seamless communication and efficient processing.
  • Customer Dispute Resolution: Research and resolve customer disputes regarding invoice amounts, providing clear explanations and solutions.
  • Payment Processing: Enter customer invoices into web portals, process credit card payments, and investigate payment shortages.
  • Account Management: Contact past due accounts to find payment resolution, request credits and refunds as necessary, and assist accounting personnel with resolving taxing errors.
  • Correspondence and Communication: Field correspondence from account holders, assist with resolution of concerns, and maintain effective communication with customers and internal stakeholders.
Requirements
  • Education and Experience: High School Diploma or equivalent and 2+ years' experience in accounts receivable and/or finance.
  • Skills and Qualifications: Proficiency in MS Office Suite, experience with credit and collections, ethical conduct, personal effectiveness, strong written and verbal communication, excellent problem-solving and organizational skills, and demonstrated ability to work with a team.
Working Conditions

This position is largely a sedentary role, requiring the use of typical office equipment such as computers, printers, copiers, and scanners.

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