Patient Services Coordinator

1 week ago


Minneapolis, Minnesota, United States Healthcare Management Resources Full time
Job Overview

Salary: $18-$21 DOE

Healthcare Management Resources is currently in search of a dedicated full-time Care Coordinator to enhance our operations.

Essential Qualifications:

  • Experience in a medical reception role
  • Exceptional interpersonal, organizational, and customer service abilities
  • Proficient computer skills with knowledge of electronic health records
  • Capability to work autonomously while managing multiple responsibilities

Key Responsibilities:

  • Welcome patients and visitors promptly and courteously
  • Ensure patient privacy and maintain confidentiality at all times
  • Handle phone inquiries in a professional and friendly manner
  • Regularly check and manage emails and faxes
  • Coordinate patient scheduling for various procedures and consultations
  • Prepare and dispatch referral letters to medical professionals
  • Organize patient charts, including printing schedules and locating necessary documents
  • Facilitate patient check-in and check-out processes
  • Assist patients in completing medical record requests
  • Manage end-of-day financial reconciliations
  • Generate daily operational reports
  • Process payments and issue refunds as required
  • Provide cost estimates for patient visits
  • Undertake additional responsibilities as assigned


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