Range Check-In Specialist

2 weeks ago


Jenks, Oklahoma, United States Frontier Justice Full time
Job Overview

POSITION SUMMARY

The Range Check-In Specialist plays a crucial role in the operations of range check-in. This individual is tasked with ensuring that patrons are efficiently checked in, completing all necessary documentation, inspecting ammunition, and providing rented firearms, eye protection, ear protection, and targets as required. Effective communication with the Range Safety Officer (RSO) and all relevant parties regarding range activities is essential. This role emphasizes exceptional client service and sales, with a requirement for evening and weekend availability.

PRIMARY RESPONSIBILITIES

Achieving Results

  1. Continuously oversee all activities at the Range Check-In area.
  2. Maintain cleanliness and compliance with legal standards in all areas.
  3. Deliver excellent customer service at the range check-in and retail points through proficient use of technology.
  4. Exhibit a professional and courteous demeanor at all times.
  5. Ensure a positive customer experience while upholding strict firearms safety protocols and enforcing range rules and dress codes.
  6. Drive sales through rental programs, full-auto options, targets, and accessories.
  7. Ensure compliance with regulations regarding rental and full-auto firearms.

Operational Excellence

  1. Consistently adhere to the Standard Operating Procedures (SOP).
  2. Regularly assess conditions on the range and make necessary adjustments.
  3. Be familiar with and follow emergency response plans as needed.
  4. Report daily to the General Manager regarding any operational concerns.

Building Relationships

  1. Foster collaborative and supportive relationships within the organization.
  2. Develop and maintain positive relationships with key stakeholders, including external vendors and trainers.

ESSENTIAL SKILLS AND COMPETENCIES

  • Ability to manage multiple tasks and prioritize effectively.
  • Proficient in operating point of sale systems.
  • Strong communication skills with a positive and professional attitude.
  • Customer service-oriented with excellent interpersonal skills.
  • Capability to stand for extended periods.

EDUCATION

A high school diploma is required; college coursework is preferred.

EXPERIENCE

Familiarity with firearms and understanding of safety protocols is essential.

ADDITIONAL REQUIREMENTS

  • Willingness to work overtime and extended hours, including evenings and weekends.
  • Must be able to physically audit and inspect all operations; candidates must be at least 18 years old.


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