Nighttime Guest Services Specialist

2 weeks ago


Jenks, Oklahoma, United States Greenbrier Management Full time
Job Overview

Greenbrier Management Company, a prominent entity in property management since 1984, is dedicated to enhancing the living experience of our residents while ensuring the value of our properties is upheld. Our team is characterized by a commitment to excellence and a passion for service.

Position Summary:

We are in search of a dedicated and enthusiastic individual to fulfill the role of Concierge within our vibrant property management team. This position plays a crucial role in safeguarding, maintaining, and elevating the community's value while prioritizing the safety, comfort, and satisfaction of all residents.

Key Responsibilities:

  • Stay informed about the specific assets and requirements of the company.
  • Welcome guests and verify their reservations.
  • Deliver exceptional customer service with meticulous attention to detail.
  • Foster and maintain positive relationships with residents and guests.
  • Uphold high ethical standards and demonstrate professionalism at all times.
  • Effectively multitask and prioritize to address customer needs efficiently.
  • Represent the company with integrity and commitment.
  • Perform additional duties as assigned.

Qualifications:

  • Experience in property management or hospitality is preferred.
  • A minimum of 3-5 years in customer service is required.
  • A positive, proactive attitude is essential.

Ideal candidates will possess outstanding communication, organizational, management, and interpersonal skills. We seek individuals who are motivated, career-oriented, and thrive in a collaborative environment. The successful candidate will be passionate, accountable, and focused on achieving results.

All candidates must successfully complete a criminal background check, credit evaluation, and drug screening.

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