Home Appliance Repair Customer Support Specialist
5 days ago
Key Responsibilities:
* Answer incoming calls and respond to customer emails in a timely and professional manner.
* Schedule service appointments with our trained appliance repair technicians.
* Enter customer information and reports into our software system accurately and efficiently.
Requirements:
To excel in this role, you should possess strong interpersonal and problem-solving skills. You must be able to multitask, work well under pressure, and maintain confidentiality when dealing with sensitive customer information. A high school diploma or equivalent is required, along with basic computer skills and previous office experience.
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