Home Appliance Repair Customer Support Specialist

5 days ago


Tempe, Arizona, United States Mr. Appliance Full time
At Mr. Appliance, we are seeking a skilled Customer Support Specialist to join our team. This individual will provide exceptional customer service to our clients by responding to their inquiries, resolving issues, and scheduling repair appointments.

Key Responsibilities:

* Answer incoming calls and respond to customer emails in a timely and professional manner.
* Schedule service appointments with our trained appliance repair technicians.
* Enter customer information and reports into our software system accurately and efficiently.

Requirements:

To excel in this role, you should possess strong interpersonal and problem-solving skills. You must be able to multitask, work well under pressure, and maintain confidentiality when dealing with sensitive customer information. A high school diploma or equivalent is required, along with basic computer skills and previous office experience.

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