Home Automation Support Professional

3 days ago


Tempe, Arizona, United States A3 Smart Home LP Full time

Company Overview

A3 Smart Home LP is a leading provider of smart home solutions, committed to delivering exceptional customer experiences.

Salary

The estimated annual salary for this position ranges from $45,000 to $65,000, depending on location and experience.

Job Description

This role involves providing technical support to customers with alarm panels, cameras, and z-wave devices. Responsibilities include remote troubleshooting, researching and resolving customer issues, contacting customers via phone or email, testing equipment with customers, submitting service tickets as needed, documenting interactions, and providing basic customer support.

Key Responsibilities:



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