Appliance Customer Care Professional
3 weeks ago
Main Responsibilities:
* Respond to customer calls and emails in a prompt and courteous manner.
* Coordinate with technicians to schedule service appointments and communicate with customers regarding appointment details.
* Maintain accurate records of customer interactions and service appointments in our software system.
Qualifications:
To be successful in this role, you must have excellent communication and problem-solving skills. You should be able to work independently and as part of a team, with minimal supervision. A high school diploma or equivalent is required, along with basic computer skills and previous office experience.
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