Appliance Customer Care Professional

3 weeks ago


Tempe, Arizona, United States Mr. Appliance Full time
Job Summary: Mr. Appliance is looking for an experienced Appliance Customer Care Professional to join our team. In this role, you will provide top-notch customer service to our clients by responding to their inquiries, resolving issues, and scheduling repair appointments.

Main Responsibilities:

* Respond to customer calls and emails in a prompt and courteous manner.
* Coordinate with technicians to schedule service appointments and communicate with customers regarding appointment details.
* Maintain accurate records of customer interactions and service appointments in our software system.

Qualifications:

To be successful in this role, you must have excellent communication and problem-solving skills. You should be able to work independently and as part of a team, with minimal supervision. A high school diploma or equivalent is required, along with basic computer skills and previous office experience.

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