Patient Service Liaison
4 weeks ago
We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Rochester Regional Health. As a key member of our healthcare team, you will provide exceptional customer service to patients, families, and staff, ensuring a positive and welcoming experience for all.
Key Responsibilities- Patient Support: Manage patient check-in and check-out processes, provide clear explanations of unit processes, and respond to patient and family inquiries in a timely and professional manner.
- Unit Management: Prepare the unit for daily operations, coordinate patient activities, update patient charts, and maintain accurate records.
- Medical Record Management: Process physician orders, maintain electronic and paper medical records, and ensure compliance with regulatory requirements.
- Physical Requirements: Sedentary work involving occasional walking or standing, with the ability to exert up to 10 pounds of force.
- Pay Range: $16.50 - $17.30 per hour, with opportunities for growth and advancement.
We are an equal opportunity employer committed to diversity, equity, and inclusion. We offer a comprehensive benefits package, competitive pay, and opportunities for professional growth and development.
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