Men's Grooming Ambassador

4 weeks ago


Naples, Florida, United States Hammer & Nails Grooming Shop for Guys - Naples Full time

Company Overview

H&N Naples is the premier destination for men's luxury grooming, offering a unique and relaxed experience. Founded in 2013 and originally pitched on Shark Tank, our company has experienced rapid expansion.

About the Role

We are seeking an exceptional Sales Host to join our team in Naples. As a Sales Host, you will be responsible for delivering an exceptional customer experience, promoting memberships and retail products, and assisting with various tasks related to shop operations.

Job Description

This role involves providing a warm welcome to members and guests, facilitating a smooth transition between arrival, service, and checkout, and assisting management and staff as needed. You will also be responsible for performing administrative tasks, including answering phones, stocking shelves, and maintaining all systems and technology.

Key Responsibilities

  • Greet members and guests during check-in, promote and sell memberships and retail products, set and confirm appointments, and perform various tasks related to shopping operations.
  • Ensure opening and closing procedures are followed, maintain a clean and organized environment, and ensure information in the POS system is accurate and up-to-date.
  • Provide exceptional customer service, handle and resolve customer service issues, and establish and maintain positive relationships with staff members.

Requirements and Qualifications

To be successful in this role, you must have excellent communication skills, be proficient in phone etiquette, and possess strong mathematical skills to accurately process transactions. Previous experience in the hospitality, salon, or cosmetology industry is highly valued.

Benefits

This is a part-time position requiring a minimum of 15 hours per week, including nights, weekends, and holidays. We offer a competitive salary, ranging from $ $$18-$22 per hour, depending on experience, and opportunities for career growth and development within our rapidly expanding company.

Estimated Salary: $24,000 - $28,800 per year



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