Elite Customer Experience Specialist

19 hours ago


Naples, Florida, United States Yamron Jewelers Full time
Job Description

Luxury Jewelry Sales Specialists play a crucial role in delivering an unparalleled shopping experience to discerning clientele. They must possess excellent communication skills, be knowledgeable about luxury jewelry, and have the ability to build long-term relationships with clients.

  • Sales Excellence
    • Present and sell high-value jewelry pieces with confidence, elegance, and expertise.
    • Consistently meet or exceed individual and team sales targets.
    • Provide a tailored sales experience based on each client's preferences, lifestyle, and needs.
  • Client Engagement
    • Build and nurture relationships with clients, establishing trust and loyalty.
    • Maintain a database of high-net-worth clients and prospects for personalized follow-ups.
    • Deliver exceptional post-sale service, including coordinating special orders, repairs, and customization requests.
  • Product Knowledge
    • Demonstrate in-depth knowledge of jewelry design, materials, and craftsmanship.
    • Stay updated on current trends, collections, and innovations in the luxury jewelry market.
  • Brand Representation
    • Uphold the brand's image by maintaining impeccable grooming, professional etiquette, and a positive attitude.
    • Act as an ambassador for the company at luxury events and networking opportunities.
  • Store Operations
    • Maintain the visual merchandising standards of the showroom to reflect the brand's luxury image.
    • Ensure the security and proper handling of high-value inventory.

Note: Estimated salary range is approximate and may vary based on factors such as location, experience, and performance.



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