Elite Customer Experience Specialist
19 hours ago
Luxury Jewelry Sales Specialists play a crucial role in delivering an unparalleled shopping experience to discerning clientele. They must possess excellent communication skills, be knowledgeable about luxury jewelry, and have the ability to build long-term relationships with clients.
- Sales Excellence
- Present and sell high-value jewelry pieces with confidence, elegance, and expertise.
- Consistently meet or exceed individual and team sales targets.
- Provide a tailored sales experience based on each client's preferences, lifestyle, and needs.
- Client Engagement
- Build and nurture relationships with clients, establishing trust and loyalty.
- Maintain a database of high-net-worth clients and prospects for personalized follow-ups.
- Deliver exceptional post-sale service, including coordinating special orders, repairs, and customization requests.
- Product Knowledge
- Demonstrate in-depth knowledge of jewelry design, materials, and craftsmanship.
- Stay updated on current trends, collections, and innovations in the luxury jewelry market.
- Brand Representation
- Uphold the brand's image by maintaining impeccable grooming, professional etiquette, and a positive attitude.
- Act as an ambassador for the company at luxury events and networking opportunities.
- Store Operations
- Maintain the visual merchandising standards of the showroom to reflect the brand's luxury image.
- Ensure the security and proper handling of high-value inventory.
Note: Estimated salary range is approximate and may vary based on factors such as location, experience, and performance.
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Customer Experience Specialist
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