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Department Head

2 months ago

Grand Ledge, Michigan, United States McDonald's Full time


Job Summary: As a Department Manager at McDonald's, you will be responsible for leading a department every week, ensuring customers receive a fast, accurate, and friendly experience every visit. You will delegate tasks to your team, follow up, and report results back to your team and other managers.


Key Responsibilities:

  • Lead a department every week, setting goals and objectives to achieve high-quality results.
  • Ensure customers receive a fast, accurate, and friendly experience every visit, meeting or exceeding customer satisfaction standards.
  • Delegate tasks to team members, providing clear instructions and expectations, and following up to ensure tasks are completed on time.
  • Report results back to your team and other managers, providing insights and recommendations for improvement.
  • Collaborate with other departments to achieve business objectives and improve overall performance.


Requirements:

  • Strong leadership and communication skills.
  • Ability to delegate tasks and manage multiple priorities.
  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.
  • High school diploma or equivalent required.