Bilingual Call Center Specialist
3 weeks ago
American Freedom Insurance Company is a leading provider of non-standard automobile insurance in Illinois, Indiana, Pennsylvania, Tennessee, and soon Texas. We are expanding our operations and looking for a skilled Bilingual Customer Service Representative to join our team.
Responsibilities:
- Provide top-notch customer service to our clients via phone and email
- Process new claims and gather relevant information
- Maintain accurate records and update our systems accordingly
Qualifications:
- Bilingual proficiency in Spanish and English
- 2+ years of experience in customer service, call centers, or collections
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment with multiple tasks
We Offer:
- $50,000 - $65,000 per year salary
- Comprehensive benefits package including health, dental, and vision insurance
- PTO and holiday pay
- Ongoing training and development opportunities
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Bilingual Call Center Agent
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Bilingual Insurance Coordinator
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Policy Service Specialist
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