Bilingual Call Center Specialist

3 weeks ago


Mount Prospect, Illinois, United States American Freedom Insurance Company Full time
Job Overview

American Freedom Insurance Company is a leading provider of non-standard automobile insurance in Illinois, Indiana, Pennsylvania, Tennessee, and soon Texas. We are expanding our operations and looking for a skilled Bilingual Customer Service Representative to join our team.

Responsibilities:

  • Provide top-notch customer service to our clients via phone and email
  • Process new claims and gather relevant information
  • Maintain accurate records and update our systems accordingly

Qualifications:

  • Bilingual proficiency in Spanish and English
  • 2+ years of experience in customer service, call centers, or collections
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment with multiple tasks

We Offer:

  • $50,000 - $65,000 per year salary
  • Comprehensive benefits package including health, dental, and vision insurance
  • PTO and holiday pay
  • Ongoing training and development opportunities


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