Bilingual Call Center Agent
3 weeks ago
American Freedom Insurance Company (AFIC) invites applications for a Bilingual Customer Service Representative position in our Policy Service Department.
Job DescriptionThis role requires the ability to handle multiple tasks simultaneously, prioritize duties, and meet deadlines while maintaining a high level of professionalism and courtesy when interacting with customers.
About UsAs a mid-sized, profitable, and expanding nonstandard automobile insurance company, we value teamwork, growth, and exceptional customer care.
Responsibilities- Handle incoming calls and respond to customer inquiries.
- Process payments and policy changes accurately and efficiently.
- Enter data into our systems and maintain accurate records.
- A high school diploma or equivalent is required; insurance experience is a plus.
- Fluency in Spanish and English is essential.
- Strong attendance record and dependability are crucial for this role.
- Excellent communication and phone etiquette are required.
We offer a comprehensive compensation package, including a salary range of $45,000 - $60,000 per annum, depending on experience, 401(k) matching, health insurance, paid time off, and opportunities for career advancement.
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Bilingual Call Center Specialist
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Bilingual Insurance Coordinator
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Mount Prospect, Illinois, United States American Freedom Insurance Company Full timeWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our Policy Service Department.Job SummaryThis role involves handling inquiries from agents and policyholders, processing payments and policy changes, and delivering exceptional service to our customers. The ideal candidate will have excellent...
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Policy Service Specialist
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