Patient Care Coordinator
1 week ago
Squirrel Hill Health Center (SHHC) is a vibrant and expanding Federally Qualified Health Center located in Pittsburgh, PA, currently in search of a full-time Patient Care Coordinator. This role serves as a crucial link between referral organizations and SHHC healthcare providers. The Patient Care Coordinator will deliver case management services and assist patients in setting their health goals. Additionally, this position will connect patients with essential social services.
The Patient Care Coordinator is an integral member of the healthcare team dedicated to delivering comprehensive and quality services to patients. Collaboration with staff is key to ensuring team-based, coordinated care. The individual in this role will embody the values aligned with the mission of Squirrel Hill Health Center and work alongside the SHHC team to establish the Center as a Medical Home for patients from diverse backgrounds.
Work Arrangement: This position is hybrid, requiring travel to various SHHC locations.
Key Responsibilities:
- Provide education to patients and staff regarding the referral process.
- Act as a liaison among patients, agencies, and healthcare providers.
- Secure release of information to obtain necessary records (treatment plans for rehabilitation services) and ensure thorough review and follow-up with healthcare providers.
- Collaborate with the Care Navigation team to deliver case management services to patients, including:
- Managing cases for patients with specific conditions that may benefit from additional support and tracking enrolled patients.
- Providing case management services to designated patient panels.
- Uphold confidentiality and adhere to HIPAA regulations.
- Refer patients to required social services.
- Maintain relationships with social service organizations and agency partners.
- Document all patient interactions and meetings in the Electronic Health Record (EHR).
- Coordinate insurance authorizations and referrals with the Care Navigation Team.
Qualifications:
- Current COVID and flu vaccinations are mandatory.
- Bachelor's Degree is required; MSW is preferred.
- Experience working with diverse populations is essential.
- Strong organizational skills and the ability to interact effectively with the public.
- Proficient in using computers, printers, and fax machines.
- Familiarity with medical terminology, ICD-10, and CPT coding is preferred.
- Knowledge of a second language is advantageous.
- Commitment to serving underserved populations is essential.
Benefits Offered:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- Flexible Spending Account
- 403B Retirement Plan
- Paid Time Off (PTO)
- 8 Paid Holidays
Equal Opportunity Employer: EOE AA M/F/Vet/Disability
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