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Patient Experience Coordinator
2 months ago
We are seeking a highly motivated and compassionate Patient Experience Coordinator to join our team at the University of Pittsburgh Medical Center. As a Patient Experience Coordinator, you will play a critical role in ensuring that our patients and their families receive exceptional care and support during their stay with us.
Key Responsibilities- Destination Coordination: Provide warm and welcoming greetings to patients and families, and assist with navigation to various hospital destinations.
- Environmental Services: Maintain a clean and organized environment by cleaning, removing trash, and replenishing supplies in patient rooms and public areas.
- Dietary Services: Assemble and serve meals according to patient orders, and maintain food safety and quality standards.
- Transportation Services: Safely transport patients and equipment between hospital units and treatment centers.
- Supply & Equipment Management: Order and stock supplies and equipment, and maintain inventory levels.
- General: Answer phones, respond to call lights, and interact with patients and families to assess their needs and provide support.
- High School diploma or equivalent required; previous experience in healthcare or customer service a plus.
- Ability to follow written and verbal instructions.
- Act 31 Child Abuse Reporting, Act 33, Act 34, and Act 73 FBI Clearance required.
As a Patient Experience Coordinator at the University of Pittsburgh Medical Center, you will have the opportunity to make a meaningful difference in the lives of our patients and their families. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
