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Field Service Representative

1 month ago

Madison WI USA, United States Schneider Electric USA, Inc Full time
Job Summary

We are seeking a highly skilled Field Service Representative to join our Power Services team at Schneider Electric USA, Inc. As a Field Service Representative, you will be responsible for servicing, installing, and repairing customer equipment, as well as performing warranty work and start-up service.

Key Responsibilities
  • Servicing, installing, and repairing customer equipment
  • Performance of warranty work and start-up service
  • Performing startup/commissioning on equipment across the Schneider Electric product portfolio
  • Testing, calibration, checking, correcting, adjusting, and part component replacement services on customer products
  • Construction and testing of circuits and equipment utilizing various tools and machines
  • Technical support in product service, product training, and applications, including on-site audits
  • Supporting serviceable Schneider equipment, including electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, and protective relays
  • Documenting all required information for each site (technical report)
What We Offer

As a Field Service Representative at Schneider Electric USA, Inc., you will have the opportunity to work with a talented team and contribute to the success of our company. We offer a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX, with all expenses paid. Upon return from your on-site visit, you will continue with online training and be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Requirements
  • Vocational education, military training, or transferable experience in electronics, electrical theory, or a similar discipline
  • 2+ years of relevant mechanical, electrical, and/or power distribution service experience
  • Technical proficiency in electronic/electrical component theory
  • Experience writing reports and competency in presenting information and responses to managers, clients, and customers
  • The ability to calculate figures and amounts, such as proportions, percentages, area, circumference, and volume
  • The ability to define problems, collect data, establish facts, and draw valid conclusions
  • Experience in testing, maintenance, and/or upgrades in some or all of the following areas: low or medium voltage switchgear, transformers, relay protection systems, control systems
  • The ability to interpret blueprints and other service documents, including various electrical drawings
  • The capacity to move service equipment weighing up to 50 pounds
How to Apply

To apply for this exciting opportunity, please submit your application via the provided URL link.