Field Service Representative

4 weeks ago


Bloomington MN USA, United States Securitas Electronic Security Inc Full time
Job Summary

Securitas Electronic Security Inc is seeking a skilled Field Service Representative to join our team. As a Field Service Representative, you will be responsible for installing and supporting low voltage systems, including security systems, access control systems, and door controllers. You will work with customers to understand their needs and provide training on our products. This is a customer-facing role that requires strong communication and problem-solving skills.

Key Responsibilities
  • Install and configure new systems, including security systems, access control systems, and door controllers
  • Perform service work at customer sites, including troubleshooting, repair, or replacement of customer equipment
  • Provide training to facility personnel on the correct operation and maintenance of installed equipment
  • Complete facility site surveys to determine usability for our products
  • Attend construction meetings to ensure installations go as planned
  • Participate in an on-call rotation to cover emergency repairs on weekends or holidays
Requirements
  • High School Diploma or GED
  • Valid Driver's License with no restrictions
  • 2+ years of experience with installing or troubleshooting low voltage systems, including security systems, access control systems, and door controllers
  • Ability to obtain required State licensing needed to successfully perform the role
Preferred Qualifications
  • Hold MN Power Limited Technician license
  • An associate degree in Electronics or a related field
  • Wiring, cabling, and/or security or access control system installation experience
  • Field service experience traveling to multiple customer job sites
  • Some experience in customer training preferred
  • Experience supporting or installing systems that use radio technology
  • Experience with data networking


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