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Sales & Customer Service Representative

2 months ago

Charleston, West Virginia, United States Massage Envy Full time

About Our Company:

Massage Envy West Ashley is dedicated to helping individuals achieve wellness and feel their best. Our team is focused on providing excellent customer service and growing our client base to impact more lives on their wellness journey.

Job Title:
Client Services Associate

Responsibilities:

  • Deliver exceptional customer service and ensure all clients feel valued
  • Educate clients on new services and products, promote the Massage Envy Wellness Program
  • Assist with booking appointments and addressing client inquiries
  • Support client outreach and retention efforts

Requirements:

  • Minimum age of 18 years
  • High school diploma or equivalent, with retail or sales experience preferred
  • Strong math and computer skills
  • Excellent communication and interpersonal abilities
  • General knowledge of massage, stretch, and skin care services

Benefits:

  • Health Insurance contribution
  • Additional benefits include Vision, Dental, and Disability coverage

We are seeking a dedicated and passionate individual to join our team at Massage Envy West Ashley. As a Client Services Associate, you will play a vital role in delivering exceptional customer service and promoting our wellness programs.