IT Training Specialist

2 days ago


Richmond, Virginia, United States Cook Systems Full time
Job Summary

We are seeking a highly skilled IT Trainer to join our team at Cook Systems. As an IT Trainer, you will play a key role in determining skill gaps and training needs, communicating these needs to the Provide training and support team, and developing learning strategies and content to meet the needs of our users.

Key Responsibilities:

  • Determine skill gaps and training needs in consultation with district, regional, and staff.
  • Communicate skill gaps and training needs within the Provide training and support team.
  • Develop and deliver training and support programs to meet the needs of our users.
  • Provide help-desk support and coach staff through troubleshooting computer hardware and software issues.
  • Advise staff on program workflow best practices and travel to deliver on-site training as needed.
  • Deliver online, web-based training and provide office hours for impromptu training requests.

Requirements:

  • Deep program subject matter expertise.
  • Excellent communication and interpersonal skills.
  • Ability to travel and work in a fast-paced environment.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a talented team of professionals.
  • Professional development and growth opportunities.


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