Bilingual Intake Coordinator

4 days ago


Austin, Texas, United States Foundation Communities Inc Full time
Job Overview

Foundation Communities Inc is seeking a highly motivated and detail-oriented Bilingual Intake Coordinator to join our team. As a key member of our tax preparation team, you will play a vital role in ensuring the success of our Tax Help program.

Key Responsibilities:

  • Conduct intake interviews with clients, verifying their identities and screening for eligibility
  • Support clients in gathering required information and documents
  • Provide exceptional customer service and serve as a resource for clients
  • Collaborate with site managers to ensure smooth operations
  • Protect client confidentiality and maintain a professional demeanor

Requirements:

  • Previous experience working in a fast-paced environment
  • Excellent communication and customer service skills
  • Proficiency in English and Spanish, both written and verbal

Working Conditions:

The Bilingual Intake Coordinator will work in a general office environment with standard office equipment. The position requires sitting or standing for long periods, with occasional walking and standing.

Compensation:

$19.00/hour

Foundation Communities Inc is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about making a difference in the community.


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