Intake Coordinator Specialist

4 days ago


Austin, Texas, United States BrightSpring Health Services Full time
Job Summary

As an Intake Coordinator at Amerita, you will play a critical role in ensuring the smooth processing of patient referrals and admissions. Your primary responsibility will be to work in coordination with the sales and pharmacy teams to verify insurance coverage and authorize services in a timely manner. You will be the first point of contact for patients and referral sources, and it is essential that you create and maintain a positive, calm, and supportive atmosphere, emphasizing personal interest and compassion for our patients.

Responsibilities
  • Process referrals received from referral sources, ensuring all required documentation is received in a timely manner.
  • Verify insurance coverage and obtain authorizations as required by payers, documenting this in the computer system.
  • Enter patient demographic, insurance, and authorization information into the computer system.
  • Communicate with other departments, including sales and pharmacy staff, regarding the status of referrals and any authorization requirements.
  • Maintain confidentiality of patient and proprietary information.

Requirements
  • High School Diploma/GED or equivalent required; Associate's Degree or some college preferred.
  • Minimum two (2) years of experience collecting referral information in the healthcare market.
  • Experience working with all payer types, including Medicare, Medicaid, and commercial insurance companies.
  • Knowledge of insurance verification and pre-certification procedures.

About Amerita

Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. We are committed to excellent service and strive to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information about Amerita, please visit our website.
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