Therapy Intake Coordinator

5 days ago


Austin, Texas, United States MGA Homecare Full time
Job Title: Therapy Intake Coordinator

At MGA Homecare, we are committed to delivering exceptional healthcare services to our patients and their families. As a Therapy Intake Coordinator, you will play a vital role in ensuring seamless coordination of patient admissions, insurance verification, and authorization processes.

Key Responsibilities:
  • Organization Communication: Handle daily patient referrals, intake operations, and review pending referrals. Enter demographic and insurance information for new customers and update as needed.
  • Verification: Verify eligibility of members and member benefit coverage at initial start of care and ongoing eligibility and benefits verification on the 1st and 15th of each month.
  • Insurance Knowledge Experience: General knowledge of state Medicaid plans, private insurance plans, Medicare, and Veterans Affairs.
Requirements:
  • High School Education - Associates Degree preferred
  • Must have insurance experience
  • Home health experience preferred but not required
  • Exceptional Customer Service
  • Must be detailed oriented
  • Ability to perform basic to intermediate applications with Excel
  • Strong verbal and written communication skills (Additional languages preferred)
  • 1+ year experience in a clinical environment preferred
  • Requires in-depth knowledge of benefits and authorizations
  • Proficient use of standard computer programs for data entry and data organization
Benefits:
  • Health, Dental & Vision Coverage
  • Health Savings Accounts (HSA-available if enrolled in a high deductible plan)
  • Flexible Spending Accounts (FSA & LPFSA)
  • Dependent Care Reimbursement Accounts (DCRA)
  • Employee Assistance Program (EAP-available if enrolled in Health plan)
  • 401(k) retirement plan
  • Paid Time Off (PTO)
  • 100% Company Paid Basic Life Insurance (if enrolled in Health plan)
  • Voluntary Life Insurance
  • Short & Long-Term Disability
  • Critical Illness/Accident Insurance
  • Hospital Indemnity Insurance
  • Identity Protection Plan
  • Legal Care Plan
  • Pet Discount Program

All your information will be kept confidential according to EEO guidelines.



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