Housekeeping Operations Supervisor

2 weeks ago


Honolulu, Hawaii, United States ASM Global Full time

Job Overview:

The Housekeeping Operations Supervisor plays a crucial role in overseeing the daily functions of the Housekeeping Department.

MANAGEMENT OF HOUSEKEEPING TEAM:

  • Direct daily operations of the Housekeeping Department. Assign work tasks to team members. Provide hands-on guidance, ensuring all personnel are equipped with the necessary information to perform their roles effectively. Offer training and refresher sessions as needed.
  • Ensure staff are in proper attire, following safety protocols and adhering to company and departmental guidelines.
  • Report any breaches of company policies to the Department Managers.
  • Stay informed about departmental updates, responsibilities, or ongoing matters and relay this information to the team, ensuring adherence.
  • Maintain open lines of communication with team members, ensuring they are aware of all ongoing activities or issues that may require prompt action.
  • Responsible for the distribution and availability of essential supplies and equipment, ensuring staff have the necessary tools and materials at all times.

OVERSIGHT OF VENUE CLEANING:

  • Supervise the Housekeeping Department's activities, ensuring all areas of the venue are maintained to the highest cleanliness standards.
  • Ensure that cleaning responsibilities are fulfilled, covering all areas from top to bottom.

PROJECT OVERSIGHT:

  • Monitor all in-house and external contractor projects, ensuring timely completion of assigned tasks.
  • Conduct monthly inspections of all areas to verify that cleanliness standards are upheld.
  • Manage additional special cleaning projects as required.

SUPPLY MANAGEMENT:

  • Assist Managers in identifying supplies and equipment that need to be ordered.
  • Conduct physical inventory checks to maintain accurate supply counts.
  • Ensure all supplies and equipment are organized and stored appropriately.

SAFETY COMPLIANCE:

  • Adhere to all safety policies and procedures related to chemical handling and equipment usage as applicable to departmental operations.
  • Supervise staff in the operation of equipment.
  • Conduct monthly equipment inspections and perform basic maintenance as necessary.
  • Report to management for any required repairs.
  • Facilitate safety training relevant to the department.

Qualifications (Knowledge, Skills, and Education Required):

  • High School Diploma or equivalent.
  • A minimum of 3 years of relevant experience.
  • Must maintain necessary lift certifications for departmental operations.
  • Ability to push, pull, lift, and carry weights between 25-50 pounds.
  • Capability to stand, sit, crouch, and bend throughout daily activities.
  • Proficient in operating basic housekeeping equipment.
  • Knowledge of proper safety techniques, procedures, and equipment usage.
  • Demonstrated ability to accurately follow departmental and company procedures.
  • Strong leadership skills with the ability to make quick decisions to fulfill job responsibilities.
  • Ability to maintain high productivity standards within the department; effective interpersonal skills and a cooperative attitude are essential.
  • Competence in establishing daily reports and schedules; ability to lead staff effectively to complete work orders and maintain productivity.
  • Effective oral and written communication skills, along with good supervisory capabilities.
  • Professional, positive, and friendly demeanor is essential.
  • Willingness to work varied shifts, including weekdays, weekends, and holidays as required by the venue's schedule.
  • Proficient in Microsoft Word, Outlook, and Excel, with the ability to learn necessary business systems.
  • Experience in convention centers, meetings, and special events, or related fields is preferred.
  • Ability to work harmoniously in a team environment, demonstrating exceptional customer service and embodying the values of the organization.

Compensation: $19.24 per hour



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