Housekeeping Operations Supervisor
2 weeks ago
Job Overview:
The Housekeeping Operations Supervisor plays a crucial role in overseeing the daily functions of the Housekeeping Department.
MANAGEMENT OF HOUSEKEEPING TEAM:
- Direct daily operations of the Housekeeping Department. Assign work tasks to team members. Provide hands-on guidance, ensuring all personnel are equipped with the necessary information to perform their roles effectively. Offer training and refresher sessions as needed.
- Ensure staff are in proper attire, following safety protocols and adhering to company and departmental guidelines.
- Report any breaches of company policies to the Department Managers.
- Stay informed about departmental updates, responsibilities, or ongoing matters and relay this information to the team, ensuring adherence.
- Maintain open lines of communication with team members, ensuring they are aware of all ongoing activities or issues that may require prompt action.
- Responsible for the distribution and availability of essential supplies and equipment, ensuring staff have the necessary tools and materials at all times.
OVERSIGHT OF VENUE CLEANING:
- Supervise the Housekeeping Department's activities, ensuring all areas of the venue are maintained to the highest cleanliness standards.
- Ensure that cleaning responsibilities are fulfilled, covering all areas from top to bottom.
PROJECT OVERSIGHT:
- Monitor all in-house and external contractor projects, ensuring timely completion of assigned tasks.
- Conduct monthly inspections of all areas to verify that cleanliness standards are upheld.
- Manage additional special cleaning projects as required.
SUPPLY MANAGEMENT:
- Assist Managers in identifying supplies and equipment that need to be ordered.
- Conduct physical inventory checks to maintain accurate supply counts.
- Ensure all supplies and equipment are organized and stored appropriately.
SAFETY COMPLIANCE:
- Adhere to all safety policies and procedures related to chemical handling and equipment usage as applicable to departmental operations.
- Supervise staff in the operation of equipment.
- Conduct monthly equipment inspections and perform basic maintenance as necessary.
- Report to management for any required repairs.
- Facilitate safety training relevant to the department.
Qualifications (Knowledge, Skills, and Education Required):
- High School Diploma or equivalent.
- A minimum of 3 years of relevant experience.
- Must maintain necessary lift certifications for departmental operations.
- Ability to push, pull, lift, and carry weights between 25-50 pounds.
- Capability to stand, sit, crouch, and bend throughout daily activities.
- Proficient in operating basic housekeeping equipment.
- Knowledge of proper safety techniques, procedures, and equipment usage.
- Demonstrated ability to accurately follow departmental and company procedures.
- Strong leadership skills with the ability to make quick decisions to fulfill job responsibilities.
- Ability to maintain high productivity standards within the department; effective interpersonal skills and a cooperative attitude are essential.
- Competence in establishing daily reports and schedules; ability to lead staff effectively to complete work orders and maintain productivity.
- Effective oral and written communication skills, along with good supervisory capabilities.
- Professional, positive, and friendly demeanor is essential.
- Willingness to work varied shifts, including weekdays, weekends, and holidays as required by the venue's schedule.
- Proficient in Microsoft Word, Outlook, and Excel, with the ability to learn necessary business systems.
- Experience in convention centers, meetings, and special events, or related fields is preferred.
- Ability to work harmoniously in a team environment, demonstrating exceptional customer service and embodying the values of the organization.
Compensation: $19.24 per hour
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