Lead Housekeeping Coordinator

2 weeks ago

Honolulu, Hawaii, United States ASM Global Full time

Job Overview:

The Housekeeping Operations Supervisor plays a crucial role in overseeing the daily functions of the Housekeeping Department.

MANAGEMENT OF HOUSEKEEPING TEAM:

  • Direct the daily activities of the Housekeeping team. Assign work tasks to staff members. Provide hands-on guidance to ensure all team members are equipped with the necessary information to execute their responsibilities effectively. Offer training and refreshers as needed.
  • Ensure that all staff members are appropriately attired, follow safety protocols, and comply with company and departmental policies.
  • Report any breaches of company policies to the relevant Department Managers.
  • Keep abreast of information from management regarding departmental operations, responsibilities, or current issues, and relay this information to the team to ensure adherence.
  • Maintain open lines of communication with staff to keep them informed of all ongoing activities or concerns that may require immediate attention.
  • Responsible for the allocation and availability of essential supplies and equipment, ensuring that staff have the necessary tools and materials at all times.

OVERSIGHT OF VENUE HOUSEKEEPING:

  • Supervise the Housekeeping Department's operations, ensuring that all areas of the venue are maintained to the highest cleanliness standards.
  • Guarantee that cleaning duties are fulfilled, covering all areas from top to bottom.

PROJECT OVERSIGHT:

  • Monitor all in-house and external contractor projects, ensuring timely completion of assigned tasks.
  • Conduct monthly inspections of all areas to verify that cleanliness standards are upheld.
  • Manage additional special cleaning projects as required.

INVENTORY CONTROL:

  • Assist management in identifying supplies and equipment that need to be ordered.
  • Perform physical inventory checks to maintain accurate supply counts.
  • Ensure that all supplies and equipment are organized and stored properly.

SAFETY COMPLIANCE:

  • Adhere to all safety regulations and procedures related to chemical handling and equipment operation as applicable to departmental protocols.
  • Supervise staff in the safe operation of equipment.
  • Conduct monthly safety inspections and perform basic maintenance on all equipment.
  • Report to management for necessary repairs.
  • Facilitate safety training relevant to the department.

Qualifications (Knowledge, Skills, and Education):

  • High School Diploma or equivalent required.
  • A minimum of 3 years of relevant experience.
  • Must maintain required lift certifications for departmental operations.
  • Ability to push, pull, lift, and carry weights between 25-50 pounds.
  • Capability to stand, sit, crouch, and bend throughout daily activities.
  • Proficient in operating basic housekeeping equipment.
  • Knowledge of proper safety techniques, procedures, and equipment usage.
  • Demonstrated ability to accurately follow departmental and company procedures.
  • Strong leadership qualities with the ability to make prompt decisions to fulfill job responsibilities.
  • Ability to maintain high productivity standards within the department; effective interpersonal skills and a cooperative attitude are essential.
  • Competence in establishing daily reports and schedules; ability to lead staff to successfully complete work orders and maintain productivity.
  • Effective verbal and written communication skills, with good supervisory capabilities and the ability to follow and convey instructions.
  • Professional, positive, and friendly demeanor is required.
  • Flexibility to work varied shifts, including weekdays, weekends, holidays, and additional hours as needed.
  • Proficient in Microsoft Word, Outlook, and Excel, with the ability to learn necessary business systems.
  • Experience in convention centers, meetings, and special events, or related fields is preferred.
  • Must work collaboratively in a team environment, embodying a spirit of cooperation and exceptional customer service.

Compensation: $19.24 per hour

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