Housekeeping Attendant

1 week ago


Honolulu, Hawaii, United States Hilton Garden Inn Waikiki Beach Full time

Compensation Type:
Hourly

Company Overview:
Highgate Hotels is a leading entity in real estate investment and hospitality management, recognized for its innovative approach within the industry. With a significant presence in key U.S. markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate is also expanding its footprint in Europe, Latin America, and the Caribbean. The company manages a diverse portfolio of properties valued at over $20 billion, generating more than $5 billion in cumulative revenues. Highgate offers expert guidance throughout the hospitality property cycle, from planning and development to recapitalization or disposition. The company is known for its creativity in developing unique hotel brands and employs advanced proprietary revenue management tools to enhance performance and maximize asset value. With a leadership team comprising some of the most experienced professionals in hotel management, Highgate is a trusted partner for major ownership groups and hotel brands.

Position Overview:
The Room Attendant plays a crucial role in ensuring that guest accommodations are kept clean and appealing while delivering attentive and courteous service to all guests.

Key Responsibilities:

  • Meticulously clean guest rooms in accordance with established standards.
  • Prepare for cleaning by organizing guest supplies, cleaning materials, and linens for the housekeeping cart.
  • Dispose of all waste and soiled linens from guest rooms and corridors.
  • Maintain cleanliness and order in hallways, public spaces, and storage areas.
  • Restock the housekeeping cart in preparation for the following day.
  • Refill cleaning chemical containers as necessary.
  • Notify the Housekeeping Supervisor/Manager of any missing items from rooms.
  • Immediately report maintenance issues to the Housekeeping Supervisor/Manager.
  • Handle lost and found items in accordance with company policies.
  • Ensure overall guest satisfaction through quality service.

Qualifications:

  • High School diploma or equivalent preferred, along with experience in a hotel or related field.
  • Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Capability to stand for the duration of the shift.
  • Effective verbal and written communication skills, with a friendly and service-oriented demeanor.

Salary Range: $26.65 / hour



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