User Experience Specialist

7 days ago

Washington, Washington, D.C., United States OmniSolve Inc. Full time
Job Overview

We are seeking a highly skilled UX Design Lead to join our team at OmniSolve Inc. As a key member of our application modernization group, you will play a critical role in defining and evaluating legacy applications' accessibility criteria, providing input on the level of accessibility for new applications, gathering business requirements, and serving as the in-house accessibility SME.

Key Responsibilities
  • Requirements Gathering: Facilitate and lead requirements-gathering sessions with business stakeholders at a high-level to utilize for cost-estimating purposes.
  • Collaboration and Communication: Collaborate with analysts, architects, and users to identify and improve new user interfaces and experiences for successful implementation and component requirements, including new components, application deficiencies, accessibility, and other requirements.
  • User Experience Design: Create user stories, journey maps, and acceptance criteria for modernization projects as needed.
  • Documentation and Reporting: Create and maintain documentation for applications, products, and services, such as user guides, technical specifications, training materials, and reports. Generate and present regular reports on the status, performance, and issues of business and IT solutions.
  • Accessibility Expertise: Assist with identification and remediation of accessibility issues on public websites, recommending solutions to ensure optimal user experiences for all users; specifically, as it relates to Section 508 and IDEA act compliance.
Requirements
  • Experience: At least seven (7) years of project management experience with IT systems and a Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical field.
  • Skills: Excellent technical writing skills, excellent presentations and communication (written and verbal) skills, experience with UI/UX and preparing requirements that drive exceptional user experience, experience documenting and developing cost estimates, and experience with Microsoft Office products, including PowerPoint Visio.
Preferred Qualifications
  • Previous Experience: Previous experience with the Federal Government.
  • Certification: Certification in User Experience / User Design.
What We Offer

OmniSolve Inc. offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

  • Medical, Rx & Dental Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Maternity, Paternity, Bereavement Leave & Family and Medical Leave
  • Military Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Mentor - Protege Program
  • Corporate Sponsored Events & Community Outreach

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