Bakery Operations Manager
2 weeks ago
**Job Summary**
We are seeking a highly skilled and experienced Bakery Operations Manager to join our team at Brookshires Grocery Company. As a key member of our bakery team, you will be responsible for ensuring that our baked goods are prepared and displayed to the highest standards, while also promoting department sales and customer service to support profitability goals.
**Key Responsibilities**
• Work closely with bakery personnel to promote department sales and customer service
• Ensure baked goods are prepared and displayed in accordance with Company standards
• Collaborate with upper management to train and develop partners, schedule, plan, assign, and direct work
• Support upper management with the review of historical data regarding sales, ads, and promotions
• Co-manage inventory using item management processes to ensure satisfactory in-stock levels
• Review profit and loss, sales, shrink, and labor data with department manager
• Indirectly responsible for maintaining and improving sales performance, financial results, public relations, product quality, and work standards
• Enforce quality control and food safety standards and ensure dated products are stocked and rotated properly
• Make fine judgments about aroma, flavor, taste, texture, and color to inspect baked goods for quality
• Assist with all aspects of bakery production, including preparing, packaging, labeling, catering, and occasional delivery of baked goods
• Use creativity to decorate baked goods, promote themes, and merchandise product through appealing displays
• Check inventory on trucks, unload products, and ensure accuracy of inventory, product ordering, and associated paperwork
• Promote product sales through the use of suggestive selling initiatives and appealing product displays
• Maintain a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures
• Provide a friendly and customer-service-oriented attitude by greeting customers, answering questions, and taking orders by phone and in person
**Requirements**
• Intermediate knowledge of bakery department operations
• Intermediate knowledge of in-store ordering machine and inventory management processes
• Ability to lead and motivate others
• Ability to effectively communicate with customers and partners in written and verbal form
• Ability to multi-task and work in a fast-paced environment
• Ability to read and operate digital equipment, meters, dials, and/or calibrated scales
• Ability to safely operate hazardous tools and equipment such as a bread slicer, commercial oven, etc.
• Ability to use precision and non-precision hand tools
• Ability to learn new technology systems, methods, and processes
• Ability to work flexible schedules, including nights, weekends, and holidays
**Education and Experience**
• High school diploma or GED and one or more years of related experience; or an equivalent combination of experience and/or higher education required
• Minimum of 18 years of age required
• Food Handler certification required
• Manager Food Safety certification required
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