Customer Service Team Lead
4 weeks ago
Hobart Service, an Illinois Tool Works Company, is seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our organization, you will be responsible for leading a team of customer service representatives and providing exceptional customer experience.
Key Responsibilities:- Manage and prioritize large volumes of customer communications and requests, ensuring timely and accurate resolution.
- Develop and maintain strong relationships with customers, understanding their needs and providing solutions that meet their expectations.
- Provide compliant and accurate information to customers, utilizing the right methods and tools.
- Lead and train customer service representatives, ensuring they have the necessary skills and knowledge to provide exceptional customer service.
- Collaborate with internal teams to ensure seamless execution of customer requests.
- Identify and implement process improvements to drive customer satisfaction and efficiency.
- Associates degree or equivalent experience in customer service or a related field.
- 4+ years of customer service experience, with a proven track record of success.
- Strong communication and interpersonal skills, with the ability to work effectively with internal and external customers.
- Ability to prioritize and manage multiple tasks and projects simultaneously.
- Proficient in Microsoft Office and other relevant software applications.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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Customer Service Team Lead
2 weeks ago
Troy, Ohio, United States Hobart Service Full timeJob DescriptionHobart Service, an Illinois Tool Works Company, is a leading provider of commercial food equipment service solutions with over 125 years of experience. Our team of 1,800 associates nationwide serves as valued partners to our customers, delivering exceptional customer service and demonstrating the ITW values of Integrity, Simplicity, Trust,...
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Customer Service Team Lead
4 weeks ago
Troy, Ohio, United States ITW Full timeJob DescriptionJob Summary: We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at ITW. As a Customer Service Team Lead, you will be responsible for leading a team of customer service representatives and providing exceptional customer service to our clients.Key Responsibilities:Lead a team of customer service...
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Customer Service Team Lead
2 weeks ago
Troy, Ohio, United States ITW Full timeJob Title: Customer Service Team LeadAt ITW, we are committed to providing exceptional customer service and support to our customers. As a Customer Service Team Lead, you will play a critical role in leading a team of customer service representatives to deliver outstanding customer experiences.Key Responsibilities:Manage and lead a team of customer service...
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Customer Service Team Lead
3 weeks ago
Troy, Ohio, United States ITW Full timeJob DescriptionHobart Service, an Illinois Tool Works Company, is seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our service operations team, you will be responsible for leading a team of customer service representatives to provide exceptional service to our customers.Key Responsibilities:Manage and prioritize large...
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Customer Service Team Lead
4 weeks ago
Troy, Ohio, United States Illinois Tool Works Full timeJob Summary: We are seeking a highly skilled Customer Care Team Lead to join our team at Illinois Tool Works. As a key member of our Customer Care team, you will be responsible for leading a team of non-exempt employees to provide exceptional customer service.Key Responsibilities:Develop and implement tactical day-to-day work instructions to ensure efficient...
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Customer Service Team Lead
4 weeks ago
Troy, Ohio, United States Illinois Tool Works Full timeCustomer Care Team LeadThis position is responsible for providing strategic guidance and tactical day-to-day work instructions to a team of non-exempt employees. The goal is to deliver exceptional customer service by responding to customer inquiries, complaints, and orders in a timely and professional manner.Key Responsibilities:Lead a team of customer...
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Customer Service Team Lead
4 days ago
Troy, Ohio, United States Illinois Tool Works Full timeJob Title: Customer Service Team LeadHobart Service, an Illinois Tool Works Company, has been a trusted source for Commercial Food Equipment Service Solutions for over 125 years.We have a nationwide team of over 1,800 associates who serve as valued partners to our customers, providing exceptional customer service and demonstrating the ITW values of...
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Service Support Team Member
1 month ago
Troy, Ohio, United States Hobart Service Full timeJob DescriptionHobart Service, a leading provider of commercial food equipment service solutions, is seeking a highly skilled Customer Service Representative to join our team.About UsHobart Service has been a trusted partner to our customers for over 125 years, with a strong commitment to providing exceptional customer service and support. Our team of over...
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Environmental Services Team Lead
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Troy, Ohio, United States Kettering Health Full timeJob SummaryKettering Health is seeking a highly skilled Environmental Services Team Lead to oversee the customer service for the Environmental Services Department. As a leader, you will be responsible for managing work flows, providing technical support, and performing Quality Assurance checks.ResponsibilitiesLead the Environmental Services team in providing...
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Customer Service Representative
2 weeks ago
Troy, Ohio, United States Hobart Service Full timeJob Title: Customer Service RepresentativeHobart Service, an Illinois Tool Works Company, is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to both internal and external customers, ensuring their needs are met and exceeded.Key...
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Customer Service Representative
7 hours ago
Troy, Ohio, United States Hobart Service Full timeJob SummaryHobart Service is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued customers.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries via phone, email, and other...
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Customer Service Representative
2 weeks ago
Troy, Ohio, United States Hobart Service Full timeJob Title: Customer Care Support SpecialistAt Hobart Service, we are seeking a highly skilled and dedicated Customer Care Support Specialist to join our team. As a key member of our organization, you will play a vital role in ensuring timely and accurate execution of programs, repairs, and pricing for our key account customers.Key...
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Customer Service Liaison
2 weeks ago
Troy, Ohio, United States Kelly Services, Inc. Full timeGrow with UsWe at Kelly Services, Inc. are committed to helping you grow and evolve in your career. If you're looking for a challenging and rewarding role, we have an exciting opportunity for a Dealer Analyst (Customer Service Representative) at a premier auto manufacturer in Troy, OH.About the RoleThis is a unique chance to work with a leading company in...
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Customer Service Representative
1 month ago
Troy, Ohio, United States Clopay Door Full timeClopay Building Products is a leading manufacturer of residential garage doors in North America. We pride ourselves on delivering exceptional customer service and quality products. Our employees are the cornerstone of our success, and we are seeking a skilled Customer Support Representative to join our team.Job Summary:We are looking for a highly motivated...
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Customer Service Ambassador
1 month ago
Troy, Ohio, United States Illinois Tool Works Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Illinois Tool Works. As a key member of our Service Support Team, you will be responsible for providing exceptional customer service to both internal and external customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
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Service Training Specialist
1 month ago
Troy, Ohio, United States Hobart Service Full timeJob SummaryHobart Service is seeking a highly skilled Service Training Instructor to join our team. As a Service Training Instructor, you will be responsible for developing and delivering training programs to our service employees, ensuring they have the necessary skills and knowledge to provide exceptional service to our customers.Key...
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Customer Service Representative
1 month ago
Troy, Ohio, United States Circle K Stores, Inc. Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Customer Service:...
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IT Service Desk Analyst
1 month ago
Troy, Ohio, United States Hobart Service Full timeJob SummaryWe are seeking a highly skilled and motivated IT Service Desk Analyst to join our team at Hobart Service. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our employees.Key ResponsibilitiesProvide first-level technical support and troubleshooting for IT-related...
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Customer Service Associate
1 week ago
Troy, Ohio, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Provide assistance to customers in selecting merchandise and answering questions about our products.Process cash register...
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Customer Service Representative
4 weeks ago
Troy, Ohio, United States Domino's Franchise Full time**Job Summary**At Domino's Franchise, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our frontline staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our valued customers.**Key Responsibilities:**Respond to customer...